Restoration Technician

SERVPRO is hiring a Restoration Technician in Manteno, IL, to assist in cleaning and restoration services. The role involves responding to service calls, preparing work areas, maintaining equipment, and ensuring customer needs are met. Candidates should possess strong communication skills, be physically capable of lifting heavy objects, and ideally have experience in cleaning/restoration. This full-time position requires local travel and adherence to safety guidelines.
Help People in Need

You have the opportunity to make a difference in people's lives every day as a Production Technician for SERVPRO. We're seeking a self-motivated and service-oriented individual who is comfortable working hard in challenging situations, enjoys meeting new people, and has excellent communication skills.

About the Role:

Respond to service calls as needed and perform services following SERVPRO production guidelines. Communicate with the crew chief to ensure all customer needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse, and office areas as necessary.

Responsibilities:
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities.
• Set up staging area and equipment for each project.
• Leave job site with a clean and orderly appearance.
• Perform production processes following SERVPRO production guidelines per work order per crew chief directions.
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance.
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling.

Qualifications:
• Effective oral communication.
• Experience in cleaning/restoration preferred.
• High school diploma/GED.
• IICRC certifications preferred.
• Ability to travel locally and out of state as necessary.
• Bilingual in Spanish and English is a plus.

Physical and Work Environment Requirements:
• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance.
• Exposure to chemicals.
• Walking and standing for long periods of time, driving, sitting, climbing.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces (e.g., crawls spaces under buildings).
• Repetitive pushing/pulling/lifting/carrying objects.

Be part of a team that makes a positive impact on people's lives.

We're looking for proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.