Program Manager

CLEAResult is seeking a Program Manager in Ashland, KY, responsible for overseeing client programs from inception to completion, managing budgets of $2M-$5M, and ensuring client satisfaction. The role involves leading teams, analyzing program performance, and developing strategies for effective delivery. Employees enjoy benefits like health insurance, 401(k) matching, and paid leave. The company promotes a people-first culture focused on sustainability and community engagement.
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, You Will Enjoy
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as a Program Manager! A successful candidate will be energetic and an outgoing leader for our team. Program Managers are responsible for all phases of client programs from inception to completion. You will be primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and performance. Derives and details a narrative approach to program delivery. Develops new business or expands the product line with the client. Analyzes problem/opportunity areas of assigned programs and evaluates options. Evaluates performance and makes recommendations on marketing actions. Establishes milestones and monitors adherence to program plans and schedules. Identifies program challenges and obtains solutions, such as allocation of resources or changing contractual specifications. Determines the profitability and viability of new products or program enhancements. Develops strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups over the entire life cycle. Directs the work of employees assigned to the program from technical, marketing, operations, analytics, and administrative areas.

For this opportunity, you’re a great fit if you can…
• Manage multiple concurrent contracts and budgets with annual revenue of $2M-$5M
• Execute contracts for compliance and client satisfaction
• Understand client preferences and program deliverables
• Negotiation of contracts
• Direct line and second line supervision of program delivery team
• Matrix style functional direction of support resources for program delivery
• Drive, manage, monitor, and report the timely delivery of program results
• Ensure and facilitate the highest standard of customer service and satisfaction
• Direct management and development of program staff
• Direct and coordinate cross-functional teams (engineering, marketing, software development)
• Develop program processes and make recommendations for improvement
• Technical document review (Project Scope, Manual and Associated Documents).
• Assemble data for invoicing and project reporting activities.
• Identify and escalate program issues in a timely manner to the appropriate level of management

In this exciting career opportunity, you will have…
• Relevant DSM (energy efficiency/demand response) work experience a plus
• 5-8 years project management experience
• 2+ years people management experience
• Self-starter with a positive and outgoing outlook and personality
• Bachelor’s degree required
• Strong customer service experience and focus
• Intermediate to advanced proficiency in the following Microsoft Office applications: Excel, Word, PowerPoint and Outlook
• Salesforce/CRM proficiency a plus

Compensation Range

$86,300.00 - $129,400.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.