Product Owner-Internal Business Applications

Temperpack Technologies Inc is seeking a Product Owner for Internal Business Applications in Richmond, VA. The role involves enhancing core internal systems like Microsoft Dynamics 365 and Salesforce, bridging gaps between stakeholders and engineering teams. Candidates should have 3+ years in a similar role, experience with ERP/CRM systems, and strong communication skills. The position is hybrid, requiring some in-office presence.
About TemperPack

TemperPack is a rapidly growing company based in Richmond, Virginia and with locations in Las Vegas Nevada, and Holt Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.

Job Title: Product Owner – Internal Business Applications
Supervisor’s Title: Director – Technical Program Management
Department: IT
Location: Richmond (Hybrid)

Job Description:
We are looking for a detail-oriented and business-savvy Product Owner to support and enhance our core internal systems, including Microsoft Dynamics 365 Business Central, Salesforce (SFDC), and SAP Business One (SAP B1). This role bridges the gap between internal stakeholders and engineering teams, ensuring business requirements are clearly understood, prioritized, and delivered through high-quality solutions.
The ideal candidate is experienced in writing User Stories, managing product backlogs, and driving cross-functional alignment across business units and technology teams.

Education and Experience:
• 3+ years of experience in a Product Owner or similar role supporting enterprise applications
• Solid understanding of ERP (e.g., Business Central, SAP B1) and/or CRM (e.g., Salesforce) systems
• Proven experience writing User Stories, managing product backlogs, and working with Agile development teams
• Strong collaboration and communication skills, with the ability to translate business needs into technical deliverables
• Experience facilitating meetings, gathering requirements, and working with cross-functional stakeholders
• Familiarity with Jira or other similar Agile project management tool
• Ability to analyze workflows and propose system improvements that align with business goals
• Exposure to low-code/no-code platforms (e.g., Power Platform)
• Self-starter with a high level of ownership, organization, and attention to detail
• Background in finance, supply chain, or operations process improvement a plus

Physical Requirements:
• Lift up to 15 pounds unassisted
• Prolonged periods of sitting at a desk and working on a computer
• Important notice:

At this time, our company will not be engaging with external agencies or third-party vendors for recruitment services. We appreciate the interest of recruitment agencies, but kindly request that they refrain from contacting us regarding potential candidates. We are excited to build our internal recruitment capabilities and establish direct relationships with potential hires.

TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.