Part Time Bike Shop Manager (temporary/part-time)

The University of Massachusetts is seeking a Part Time Bike Shop Manager in Lowell, AR, to oversee daily operations, manage student mechanics, handle inventory, and serve as the primary customer contact. This temporary position averages 18 hours weekly and requires on-site presence 3-4 days a week. Candidates should have strong communication skills and relevant experience. Applications are reviewed until filled, and a resume and cover letter are required.
General Summary of Position:
This position would manage the day to day operations of the UMass Lowell Bike Shop. This includes the hiring, training, and scheduling of 10+ student bicycle mechanics, inventory management including the ordering of parts and equipment within our Lightspeed POS software, and managing our on-campus Free Wheelers bike share program. The Bike Shop manager would be the main point of contact for all customer questions. To view more information on our bike shop, visit: www.uml.edu/bikeshop
This is a part time position, averaging 18 hours per week with an expectation of being on site 3-4 days most weeks. The Bike Shop is closed for all major holidays. Hours are reduced during winter break between mid-December through early January. The Bike Shop Manager currently reports to the Director of Campus Recreation. As part of the compensation package, Bike Shop Manager would have access to the UMass Lowell Campus Recreation Center and employee discounts at the bike shop.

Minimum Qualifications (Required):
• HS Diploma or GED/equivalent
• Excellent oral and written communications skills, decision making, and customer service skills
• Previous professional retail and bicycle service experience, 3+ years preferred
• Ability to train bike mechanics on all basic bicycle repairs with a focus on customer service and safe risk management protocols
• Valid driver’s license, a clean driving record, and the ability to drive 12-passenger van with trailer

Preferred Qualifications: (If applicable)
• Previous Bike Shop Manager experience
• Proficient in Lightspeed POS Software
• Experience with Microsoft Teams and Outlook
• Bicycle mechanic certification (Park Tool School, United Bicycle Institute, etc.)

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.