Operations Support Supervisor - Atl Metro

The Operations Support Supervisor at Southern Company in Lithia Springs, GA, provides technical leadership for System Modeling, Engineering Support, and Operational Readiness within the Transmission Control Center. Responsibilities include overseeing large projects, ensuring compliance with regulations, and managing emergency planning processes. Candidates should have a Bachelor's degree in Electrical Engineering or related fields, with at least 5 years of relevant experience and strong project management skills.
Transmission Operations Support Supervisor

JOB SUMMARY:

This position provides technical leadership and guidance for the integrated System Modeling, Engineering Support, and Operational Readiness functions within the Transmission Control Center (TCC). The Modeling & Engineering Support function is responsible for the Transmission Modeling database and display development in Energy Management Systems (EMS) used by Transmission Control Center Operators. This position is responsible for ensuring completion of large projects such as LTE conversion, Transmission Capital Projects, conversion of Energy Management System (EMS), and Compliance obligations for GPC and Southern Company. Operational Readiness function includes overseeing projects and processes associated with Transmission System Resources and NERC Internal Compliance Program. Additionally, this group leads the Emergency planning process for TCC, which includes Blackstart procedures, Energy Emergency Alert (EEA), Load-shedding, Storm Restoration, Cyber-security, Physical-security, Nuclear LOSP, Business Continuity, etc.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)

Education Requirements:
• Bachelor’s degree is required - Electrical Engineering or Electrical Engineering technology degree is preferred.
• An Associate degree may be considered with significant relevant experience.

Experience
• Minimum of 5 years of experience in Transmission, with exposure in following areas: Operations, Planning, Maintenance, Design, Construction, EMS, Operations Support, Protection & Control, Project Management, Resource Planning, or Renewables.
• Preferred experience/knowledge of:
• Power system analysis and modeling,
• GPC operating tools such as STOMP, EMS, TransMap, GPC storm and system alert practices,
• Georgia ITS processes and procedures, Redbook and Section 0
• T&D switching and clearance practices,
• NERC and FERC requirements applicable to Operations,
• Construction and maintenance practices related to clearances, and
• Customer needs related to clearances and restoration.
• Emergency planning processes including Blackstart, EEA, Load Shedding, Storm Restoration, Cybersecurity, Physical Security, Nuclear LOSP, and Business Continuity.
• Ability to manage complex projects and ensure compliance with NERC, SERC, and FERC standards.
• Strong analytical and problem-solving skills with the ability to balance strategic vision and operational detail.
• Skilled in project management and stakeholder coordination across diverse teams.
• Strong interpersonal skills with a focus on mentoring, coaching, and team development.
• Effective communicator with the ability to simplify complex technical concepts for various audiences.
• Demonstrated ability to build consensus and influence across organizational boundaries.
• Ability to work under pressure and meet tight deadlines in dynamic environments.
• General business and financial acumen.
• Willingness to travel occasionally as needed.
• Must meet all physical and cyber security requirements, including participation in the Insider Threat Program.

Behavioral Attributes:
• Demonstrates and promotes Southern Company Values: Safety Excellence, Unquestionable Trust, Superior Performance, and Total Commitment.
• Thinks strategically and understands the broader organizational context, identifying interdependencies and long-term impacts.
• Maintains a strong process and quality assurance focus, with a proactive compliance mindset that ensures adherence to regulatory and operational standards.
• Fosters a collaborative and inclusive team environment, enhancing teamwork and mutual support.
• Demonstrates the ability to influence and inspire others, building consensus and driving alignment across diverse teams.

MAJOR JOB RESPONSIBILITIES:
• Team Leadership & Development - Provide direct supervision to a high-performing team, including a Team Leader, offering the opportunity to lead through leaders. Mentor staff, conduct performance reviews, and support professional development. Foster a collaborative, resilient culture grounded in safety, continuous learning, and human performance.
• Operational Oversight - Ensure the accuracy and timeliness of EMS and TransMap modeling across Georgia and ITS participants. Align team efforts with corporate goals and evolving regulatory requirements to support reliable system operations.
• Regulatory Compliance & Readiness - Lead the team that oversees compliance with NERC, SERC, FERC, and other regulatory standards. Supervise internal controls, audit readiness, and emergency preparedness, including drills and real-time event response. Serve as a key point of contact during operational events.
• Innovation & Process Improvement - Champion the use of automation, programming, and data-driven tools to improve modeling, compliance, and readiness. Encourage employee-led initiatives that drive innovation and efficiency.
• Stakeholder & Cross-Functional Engagement - Build strong relationships with internal and external stakeholders, including Transmission customers, EMS, Technology, Protection & Control, Substation Integration, and regulatory bodies. Collaborate across departments to support enterprise-wide initiatives such as next-generation EMS implementation.