Operations Manager, Environmental Services

UPMC Hamot in Erie, PA is seeking a full-time Environmental Services Operations Manager to ensure cleanliness and safety in the hospital. This leadership role involves managing the Environmental Services team, maintaining compliance with standards, and supporting patient care. The position requires flexibility in scheduling and includes responsibilities like budget management and staff training. UPMC offers a comprehensive benefits package and opportunities for professional growth.
Join Our Team as a Full-Time Environmental Services Operations Manager at UPMC Hamot!

Are you a dynamic, detail-oriented leader with a passion for creating clean, safe, and welcoming environments? UPMC Hamot in Erie, PA is looking for a dedicated Environmental Services Operations Manager to join our team and play a key role in ensuring the highest standards of cleanliness and safety across our hospital. This is more than just a management role — it’s an opportunity to make a lasting impact on patient care, staff satisfaction, and the overall hospital experience.

Working primarily Monday through Friday from 12 p.m. to 9:30 p.m., with occasional weekend and holiday shifts, this full-time position requires flexibility, strong leadership, and a commitment to upholding UPMC’s core values. As a vital part of our leadership team, you’ll be actively engaged with clinical leaders across all departments and be instrumental in building and maintaining a positive, collaborative culture throughout the hospital.

In this highly visible role, you'll manage and support our Environmental Services team across all three shifts, ensuring compliance with all regulatory standards and maintaining high-performance operations. From training and mentoring staff to managing budgets and supplies, your contributions will directly support a safe and healing environment for our patients and families.

At UPMC, we value your hard work and dedication — and we show it with a comprehensive Total Rewards benefits package, opportunities for professional growth, and a culture built on respect, teamwork, and excellence.

If you're ready to take the next step in your leadership journey and make a real difference in healthcare, apply today to become part of the UPMC Hamot family. Let’s build something great — together.

Responsibilities:
• Develop and ensure implementation of department policies and procedures in an efficient and effective manner.
• Maintain department standards relative to safety, JCAHO standards, established local, state, and federal regulations, and hospital policy and procedures.
• Develop and maintain expenditures within the approved annual operating and capital budgets.
• Recommend a sufficient number of qualified and competent persons to provide services.
• Determine the qualifications and competency of department personnel through timely, annual performance evaluations and competency reviews.
• Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors, and others.
• Assure the overall cleanliness and appearance of the facilities, including all relevant off-site locations.
• Provide direction and oversight to department staff and supervisors.
• Responsible for efficient and effective management of department inventory including linen, cleaning supplies, and paper supplies.
• Participate in selecting outside sources for needed services.
• Practice universal blood/body fluid precautions.
• Establish and maintain department goals consistent with hospital goals.
• Ensure all equipment is up to date and properly maintained to provide safe and effective operation.
• Mentor and develop staff and supervisors. This includes training/orientation function oversight and all aspects of performance management.
• Research new developments in cleaning supplies/equipment through continued education and vendors.