Operations Manager, Corrections Education

Federation University Australia is seeking an Operations Manager for Corrections Education in Ballarat VIC. This full-time role involves leading staff in delivering teaching programs at Barwon Southwest and Grampians Region prisons. Responsibilities include managing teaching resources, student administration, and ensuring quality education outcomes. The position requires strong leadership, problem-solving skills, and experience in vocational education. Applications close on April 13, 2025, with interviews in the following week.
Responsible for providing leadership and management for staff delivering teaching programs and services.
• Federation TAFE – Barwon Southwest and Grampians Region prisons
• Full-time, continuing appointment from 2 June 2025.
• An attractive remuneration package.

Position closing date: 13/04/2025

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.

With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the role

You will be responsible for providing leadership and management of activities of a designated group of permanent and casual staff delivering teaching programs and services within the Centre. You will have primary accountability for delivery of education quality, positive student and customer outcomes, building a high performing and accountable team, and achievement of financial targets within the contract.

You will:
• manage teaching programs and resources within Corrections Education, including staff selection and resource allocation including teaching plans and workloads;
• lead and manage the processes related to student administration, documentation and student results, graduation and all student records ensuring they are in line with the Corrections Victoria contract and University policies and procedures; and
• manage the overarching planning, scheduling, development, implementation and delivery of programs.

About you

You will use your initiative and advanced problem-solving skills to achieve results, managing competing priorities in a complex operating environment, influencing and negotiating to deliver positive outcomes focusing on customer service and stakeholder responsiveness.

You will have demonstrated:
• experience in leading the design, development, delivery and evaluation of innovative, customised, high quality vocational education and training;
• strong technical experience of JETS, CV IT Systems, and Prisoner Movement Systems, including system administration and data management;
• experience in analysing complex issues, identifying risks, and implementing effective solutions to achieve successful outcomes;
• knowledge and experience of data security, privacy regulations, and IT governance within a high-security or sensitive operational environment; and
• experience in managing and monitoring budgets and achieving commercial targets.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Sunday, 13 April 2025.

Interviews will be held in the week commencing 28 April 2025.

Applicants are required to submit a resume and a suitability statement not to exceed two pages.

Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.