Oliver Wyman - Practice Manager (Internal Strategy) - Energy and Financial Services - Dubai

Oliver Wyman is seeking a Practice Manager for Internal Strategy in Energy and Financial Services in their Dubai office. The role involves providing strategic support, managing operations, and facilitating communication within the practices. Key responsibilities include coordinating with various support functions, assisting practice heads, and driving internal meetings. This position is part of the IMEA Business Impact Team and focuses on aligning initiatives with regional objectives.
Oliver Wyman is now looking to recruit an Practice Manager (Internal Strategy) for Energy and Financial Services, to join our Middle East office and be part of our IMEA (India Middle East Africa) team!

The role will be based out of Dubai office.

Business Impact Team Overview:

The Business Impact Team (BIT) serves as a strategic cornerstone of our organization, bridging the gap between consulting operations and essential support functions. Led by the Chief of Staff and Head of Business Impact Team, we orchestrate the region's strategic direction and operational governance.

Our scope of work is very broad and strategic. Collaborating closely with the Region Head, we design and implement strategic initiatives that align with our growth ambitions. We facilitate high-level management and governance meetings to drive actionable outcomes. We ensure effective operations of markets and practices, ensuring compliance with market-specific regulations and efficient management of large-scale practices/markets. Additionally, we lead the business development function, covering both the administrative aspects of RFP operations and the strategic elements of market positioning and client outreach. Through these efforts, the Business Impact Team empowers the organization to achieve its strategic objectives while fostering a culture of collaboration, innovation, and excellence.

Job Overview:

The Business Impact Manager for Energy and Natural Resources (ENR) and Financial Services (FS) is a newly established role within the IMEA Business Impact Team at Oliver Wyman, designed to provide strategic support to these major industry practices. You will collaborate with the Regional Practice Head of ENR and FS to develop and execute initiatives that align with regional objectives. Please note that the role requires you to split your time and capacity between ENR and FS practice tasks.

Key responsibilities include providing strategic, analytical, and operational support to practice heads, managing daily operations, and serving as the primary contact for practice inquiries. You will identify and implement improvement opportunities while adhering to global and regional processes and KPIs. Additionally, you will coordinate with support functions such as Talent Management, Marketing, and Business Development to share insights and assist the IMEA Chief of Staff and Head of BIT in advancing the overall IMEA strategic agenda.

Key Responsibilities:

Practice Management
• Serve as the central contact for practice staff and support departments to ensure and facilitate effective management of the practice
• Assist the practice heads with strategy execution and operational tasks, plan and review communications from practice heads
• Plan, prepare and drive key internal practice meetings e.g., partner meetings, all staff updates, training, events, track actions items from the meetings
• Support global initiatives and meetings for the practice, as and when needed

Account Planning
• Design, collate, assess and monitor account plans from all key accounts/platforms
• Facilitate needs (in the form of investment or capacity) for account growth
• Support and work closely with the IMEA BD Manager, to analyze and interpret pipeline, won/lost opportunities and identify improvement areas

Coordination with other support functions
• Act as a strong bridge between practice head and support functions e.g., Talent Management, EA, Communications, Finance, Controllership, Knowledge Services, Events
• Work closely with TM on talent topics e.g., affiliations, performance management, staffing, oversee team allocations and account structures
• Assess the right size of pyramid and allocate / re-allocate affiliated staff as per client needs

Business Impact Support
• Represent the practices within the IMEA Business Impact Team.
• Support the IMEA BIT team with practice level process implementation, roll out and follow up such as annual CIT review, Partner year end process, utilization review, capacity management and other critical business processes
• Support change initiatives and manage the social calendar with the events team.
• Monitor team sentiment and connect relevant topics across the business.

Experience and Skills required:
• Education: Bachelor’s degree or equivalent
• Experience: 4 - 5+ years in a strategic role; experience in consulting or professional services desirable.
• Skills:
• Ownership mentality with a strong impact focus
• Initiative and a can-do attitude, with a willingness to embrace new challenges.
• Excellent organizational skills and attention to detail.
• Ability to manage a varied workload with conflicting priorities and meet deadlines.
• Strong judgment and problem-solving skills, particularly under pressure and adhoc tasks
• Excellent communication skills, with the ability to effectively interact with colleagues of all levels
• Collaborative team player with a positive attitude and adaptability to change.
• Experience dealing with confidential and business critical issues
• Advanced proficiency in Excel and PowerPoint; knowledge of advanced data analysis is a plus

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.