OCM Strategy And Execution Director

Equinix is hiring an OCM Strategy and Execution Director in London to lead global business transformation programs. This role involves planning, stakeholder management, and communication strategies to ensure successful change adoption. Responsibilities include developing strategic business cases, managing risks, and overseeing project delivery while fostering relationships with senior leadership. The position emphasizes collaboration, innovation in communication, and continuous improvement in change management processes.
Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

The critical enabling function for Operations Excellence transformational programs and change communications. Ensuring Ops personnel understand the need for change, are engaged in and ready for the transformation and championing change impacts.

Responsible for multiple resources to deliver large scale global cross functional business transformation programs. Builds strategic relationships with stakeholders and end user communities. Responsible for and leads the delivery of large transformational programs and portfolios.

Responsibilities

Planning
• Develops strategic business cases, plans large scale/complex global cross functional business transformation programs that contain multiple high profile/business critical dependencies and risks

Stakeholder Management
• Works predominantly with Operations senior leadership teams to manage stakeholder expectations and risk and builds strategic relationships for the deployment and adoption of Operations Excellence initiatives and programs

Communications
• Develops, leads and delivers an impactful communication strategies / campaigns to plan on behalf of the Global Operations Excellence function. Ensuring impacted employees understand and advocate the reasons for change
• Establishing communication protocols and channel media release management
• Innovate proactive communication programs for stakeholder engagement, strategic alignment and future state promotion
• Governance of communication material content, repositories and access
• Exploring new and innovative communication materials, platforms, tactics and release strategies
• Internal communications hub design and ownership

Project/Program Delivery
• Responsible for the organisational change management delivery of large scale/complex global cross functional business transformation programs that contain multiple high profile/business critical dependencies and risks
• Acts as a gatekeeper, ensuring consistency, quality and effectiveness of Operations Excellence change management programs
• Measures and reports on the success of change management programs and formulates continuous improvement plans to address gaps (establishing launch and land success criteria)

Resource Management (people, finances etc.)
• Responsible for leading a new organisational change management function within the Business Optimisation pillar of Operations Excellence
• Responsible for supporting / setting Functional Leadership and all hands agendas, managing functional communications committees, overseeing functional change projects and carrying out activities to maintain leadership team alignment and messaging
• May represent Business Optimisation leader in meetings

Qualifications
• 10+ years experience preferred
• Diploma to a Bachelor's Degree preferred
• Managing Successful Programs Practitioner certification preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.