Manager, Proprietary Lending Hub - Western Australia

NAB is seeking a Manager for the Proprietary Lending Hub in Western Australia. The role involves coaching and mentoring associates and lending specialists, managing team performance, and building a talent pipeline. Candidates should have significant banking experience, strong leadership skills, and the ability to foster relationships. The position emphasizes customer satisfaction and continuous improvement in lending practices within a diverse and inclusive workplace.
• Coach Associates and Home Lending Specialists to success
• Be a talent magnet, building successful lender careers for PHL
• Work with some of the best in the industry in a critical area of focus for NAB

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

The success of Proprietary Home Lending is a key focus at NAB and lending careers begin in the Home Lending Hub. As a Home lending Hub manager, you will be a talent magnet for NAB, growing your network to attract the best future pipeline of lenders. You'll coach and mentor them through the initial stages of their lending career to go on to other areas and have a long and successful career at NAB.

In this Manager, Lending Hub role you will:
• Lead a team of Lending Specialists and Associates providing coaching, guidance and support to ensure exceptional delivery of outcomes.
• Manage operational and legislative risk effectively, with a genuine focus on continuous improvement and executional excellence.
• Lead and inspire the team, supporting with building skills and capability, recruitment and onboarding and managing resource span, career development and succession planning.
• Manage team performance and outputs against goals, aligned with the organisational priorities and key performance indicators.
• Assess lender competency and suitability for lender talent pipeline.
• Build strong relationships across the lending business, working collaboratively to achieve goals through internal and external networks.

What you’ll bring:
• Significant experience in banking sales or credit assessment and management and a sound knowledge of banking regulations, practices and procedures.
• Proven coaching and leadership skills outcomes developed within a fast-paced banking team.
• Strong interpersonal and communication skills, with the ability to build effective relationships with a range of stakeholders to meet objectives and goals.
• Ability to lead/facilitate group discussions and identify business opportunities and implement national strategic plans.
• Exceptional people leadership skills with a track record of building and leading high-performance teams.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.