Manager - People at PwC Advisory

PwC Australia is seeking a part-time Manager - People for a 12-month contract in Melbourne, with hybrid work options. The role involves supporting Team Leaders in HR matters, mentoring junior staff, and delivering operational HR services. Candidates should have 2-5 years of HR experience, strong relationship-building skills, and expertise in HR technologies like ServiceNow or Workday. The position emphasizes flexible work arrangements to suit individual lifestyles.
12 Months Maximum Term Contract

Sydney/Newcastle/Melbourne/Brisbane - Part time of 3 days a week (Job share arrangement) - Hybrid - Manager 
• Support PwC’s Team Leaders on things like performance support matters, probationary matters, Team Leader inductions, WHS support programs, strategic HR projects, working with our business partner teams and general HR support for our Team Leader population
• Have the opportunity to mentor and coach junior members of the team, supporting them in their career growth
• Flexible work options - work smarter in a way that suits your lifestyle

About The Role

Our People at PwC Advisory team is expanding and we’re looking for an experienced part-time Manager to job share and join our vast community of solvers. The People at PwC team brings our purpose to life by supporting the firm’s people over their employment lifecycle, and empowering them to navigate their careers and apply our policies and processes. We deliver high quality operational HR advice, transactional services and an amazing customer experience, blending technical skills and strategy to advise our internal functions and teams with spectacular results.

You’ll help solve complex problems by using your skills in:
• Having 2 - 5 years experience as an HR Business Partner or Senior Shared Services team member to deliver operational excellence in People & Culture (P&C) service delivery within PwC
• Your experience or desire to work in a shared service centralised operating model
• Motivating and effectively coaching others
• Having relationship building skills and the ability to step into challenging conversations when needed
• Developing and implementing process improvement and lead process change
• Having subject matter expertise in ServiceNow, Workday or similar technologies, or a strong interest in developing deep technical skills in this area
• Having strong problem-solving skills and ability to understand and interpret data
• Understanding of the HR lifecycle at PwC and its link to business and P&C strategy
• Understanding of standardised SLAs/performance metrics to improve service delivery
• Your intermediate excel skills; intermediate google collaboration skills

In our People at PwC Advisory team, your impact will be seen by:
• Leveraging your deep technical expertise to design excellent solutions for supporting our Team Leaders
• Coaching and supporting of junior team members
• Understanding the value a shared services team brings, and identify ways to enhance operational excellence within the team and in our interactions with Team Leaders and the wider P&C team
• Delighting our customers with a high level of service
• Doing case management via the ServiceNow platform
• Identifying trending issues, and escalate or resolve where possible
• Working closely with the team manager to ensure alignment with the Team Leader strategy
• Bringing our new enhanced PwC Professional framework to life through our service delivery model
• Creating great relationships with colleagues in Payroll, Talent Acquisition, Performance and Reward, L&T, Wellness and P&C Business Partners to respond to and resolve issues

Education Level
• Undergraduate degree or similar, or relevant experience in Human Resources, desired

About PwC

At PwC, we are a human-led, tech-powered community of solvers. We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together, we strive to make a positive impact and drive meaningful change.

That’s where our people come in. Whether you’re just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact. Here, you’ll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth.

Your Benefits
• Flexible working arrangements for how, where and when you work, ensuring you thrive while delivering top results for your team and clients
• More opportunities to connect with loved ones, with the ability to work up to four weeks from anywhere in Australia and select international locations
• Health and lifestyle perks like a wellness credit and discounted memberships
• World-class development opportunities to accelerate your career
• Strong mentors, meaningful work and plenty of networking opportunities
• Dress for your day so you can feel confident and comfortable for whatever your day has in store for you

Our commitment to diversity and inclusion

We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive.

PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

Meg Lansang is the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

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