Inbound Tour Manager

Discovery Journeys India Pvt. Ltd. is seeking a Senior Manager for Inbound Tours in Gurugram, Haryana. The role involves planning and executing customized travel experiences for international clients, managing relationships with travel agents, and leading a team. Candidates should have 10-12 years of experience in inbound tourism, strong destination knowledge, and a commitment to sustainable practices. The position requires excellent communication and leadership skills.
Job DescriptionSenior Manager Inbound ToursCompany: Discovery Journeys India Pvt. Ltd.Location: Gurgaon / New Delhi, IndiaDepartment: Inbound Operations & Client RelationsExperience Required: 1012 YearsEmployment Type: Full-TimeAbout Discovery Journeys IndiaDiscovery Journeys India is a boutique Destination Management Company (DMC) with over 30 years of expertise in curating bespoke travel experiences across India. We specialize in wildlife, culture, luxury, adventure, and experiential journeys, with a strong commitment to responsible and regenerative tourism.Our journeys are designed to connect travelers with Indias extraordinary landscapes, communities, heritage, and conservation stories through meaningful and immersive experiences. We actively collaborate with organizations and initiatives such as TOFTigers, RTSOI, Climate Friendly Travel, MOOL Sustainability, and Regenerative Travel to strengthen sustainable tourism practices.Position OverviewWe are seeking an experienced and dynamic Senior Manager Inbound Tours to lead the planning, development, and execution of tailor-made travel experiences for international clientele.The ideal candidate should possess extensive knowledge of Indian destinations, luxury and experiential travel, strong client-handling capabilities, and expertise in designing customized FIT and group itineraries for global markets.This role requires a strategic thinker with excellent communication, leadership, operational, and relationship management skills.Key ResponsibilitiesInbound Tour Planning & OperationsDesign and develop bespoke itineraries for international FITs, groups, special interest tours, and luxury travelers.Prepare detailed costings, quotations, and travel proposals.Handle end-to-end tour operations, ensuring seamless execution and high service standards.Coordinate with hotels, transporters, guides, airlines, and destination partners.Client & Partner Relationship ManagementManage relationships with international travel agents, tour operators, and direct clients.Understand client preferences and curate personalized travel experiences.Conduct timely follow-ups and maintain strong professional communication.Represent Discovery Journeys India at travel fairs, networking events, and B2B meetings when required.Destination ExpertiseMaintain in-depth knowledge of Indian destinations including wildlife circuits, luxury trains, cultural regions, Himalayan experiences, and experiential travel offerings.Stay updated on travel trends, sustainability practices, and new experiential products.Leadership & CoordinationLead and mentor junior operations and reservations staff.Coordinate with internal departments including sales, marketing, accounts, and management.Ensure operational efficiency and adherence to company standards.Responsible Tourism & SustainabilityIntegrate sustainable and responsible travel practices into itinerary design.Promote local experiences, eco-conscious stays, and community engagement wherever possible.Support the companys regenerative tourism initiatives and sustainability commitments.Skills & Qualifications1012 years of experience in inbound tourism operations with a reputed DMC or travel company.Strong expertise in creating bespoke itineraries for international travelers.Excellent destination knowledge across India.Strong communication and presentation skills in English.Ability to manage high-value international clients professionally.Strong supplier negotiation and relationship management skills.Proficiency in MS Office, itinerary preparation, and travel management systems.Leadership ability with excellent organizational and multitasking skills.Preferred Candidate ProfilePassionate about travel, culture, wildlife, and experiential tourism.Understanding of luxury and experiential travel markets.Strong attention to detail and service excellence.Ability to work under deadlines and manage multiple projects simultaneously.Prior experience handling European, UK, US, or Australian markets will be an advantage.Why Join Discovery Journeys India?Be part of a respected and growing inbound travel company with over three decades of expertise.Opportunity to work with international clients and leading travel partners.Exposure to luxury, wildlife, adventure, and regenerative tourism segments.Collaborative and growth-oriented work environment.Opportunity to contribute to meaningful and responsible tourism initiatives.To ApplyPlease send your updated CV along with a brief cover letter to: binod@discoveryjourneysindia.com www.discoveryjourneysindia.com