Implementation Consultant (hybrid in New York)

Pulsora seeks an Implementation Consultant for a hybrid role in New York, focusing on enterprise implementations in the EMEA region. Responsibilities include leading implementations, analyzing customer needs, managing escalations, and collaborating with sales and engineering teams. Ideal candidates have SaaS experience, technical skills in SQL and analytics systems, and the ability to work European hours. The company is a fast-growing startup dedicated to sustainability.
Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup. It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast!

About the Role

You will be an early member of Pulsora's Solutions Consulting team and play a pivotal role in our expansion in the EMEA region. You will lead enterprise implementations across the region and will perform sales engineering for the EMEA sales team. You will be the technical face to our customers, collaborating with end-users to help turn questions into answers and insights! Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). You will gain exposure through a variety of customer engagements in different industries, departments, and geographies.

Day to Day Responsibilities:
• Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond, working European time zone hours.
• Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables
• Manage escalations, and be the professional services expert in the EMEA region
• Provide guidance relating to platform configuration and process improvement
• Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product
• Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge
• Collaborate with Account Executives to hand-off work products for user adoption
• Hands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow

About you
• Willing and able to work European hours, typically 6:00am to 2:00pm EST daily, to support clients in that region
• Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform
• Possess the following technical skills and experience:
• Knowledge of DBMS, SQL
• Knowledge of Analytics systems such as PowerBI, Tableau, Superset
• Exposure to workflow based systems
• Proven track record of success in leading customers through software implementation and solutions configuration projects
• Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is a plus
• Thrive on juggling projects, multitasking, and working with offshore teams primarily in India
• Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment
• You have experience:
• 3-10 years of work experience in technical solutions
• Bachelor’s in computer science, engineering, information systems or equivalent

Why work at Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!
• Ideally have industry and market knowledge of ESG and sustainability
• The company will pay with salary, equity, and benefits
• You’ll get to work on problems that are hard and important
• You get to work on a solution that helps the planet and helps us all
• You’ll be joining an extraordinary team at the beginning of an extraordinary journey
• Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)

Pulsora Core Values
• Integrity
• Intellect
• Respect for all our stakeholders
• Passion for excellence
• Constructive candor

Join us and become a driver for positive change!

Job posting details for Implementation Consultant (hybrid in New York) at pulsESG in New York Office. . ClimateTechList gathers 17,000+ job openings from over 805 climate tech companies and updates them daily.