Home Energy House Call - Energy Auditor I

The Energy Auditor I at Franklin Energy is responsible for providing energy efficiency services to small businesses and utility customers in La France, SC. Key responsibilities include conducting energy assessments, recommending system modifications, and promoting energy efficiency programs. The role requires strong customer service skills, technical knowledge of energy systems, and the ability to install energy-saving devices. An associate's degree or equivalent experience is required.
About the position

The Energy Auditor I at Franklin Energy is responsible for providing energy efficiency services to small business tenants, building owners, and utility customers. This role involves conducting energy assessments, recommending modifications to energy systems, and promoting participation in energy efficiency programs. The position emphasizes exemplary customer service and aims to enhance energy efficiency while supporting the transition to net-zero carbon economies.

Responsibilities
• Promote the energy efficiency program to customers through the completion of scheduled energy assessments
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• Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
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• Deliver professional, high quality services to utility customers
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• Complete walk through energy assessments of properties that identify key natural gas and electric saving opportunities
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• Install energy saving devices including energy efficiency lighting, programmable thermostats and hot water saving devices
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• Clearly explain and articulate energy assessment findings to building owners including explanation of energy efficiency rebates
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• Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers
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• Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
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• Discuss technical elements of energy consuming equipment
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• Enter data into spreadsheets and databases to determine energy savings and manage current projects
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• Maintain professional appearance appropriate for a representative of the organization and the utility
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• Build quick rapport with customers and initiate conversations regarding energy usage at the facility
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• Provide written summary reports directly to the customer and to the client/Program Manager
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• Work in a team atmosphere and collaborate on continuous improvement of operations
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• Lead presentations promoting energy efficiency programs for targeted groups
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• Perform direct installation of faucet aerators and LED lamps and other direct install measures in qualified customer facilities
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• Conduct inventory counts and submit inventory reports as requested by management
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• Assure cleanliness and organization of warehouse locations and fleet vehicle parking areas
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• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly
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• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management

Requirements
• Associates degree or equivalent experience
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• Experience in residential building construction, heating and air conditioning system installation, sales or service, or other energy efficiency designations or certificates
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• BPI Fundamentals or above is a requirement

Nice-to-haves
• Advanced Home Energy Professional (HEP) certification
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• Building Analyst certification
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• Envelope Professional certification
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• Residential Building Envelope Whole House Air Leakage Controller Installer certification
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• Experience in air sealing and building insulation

Benefits