Home Energy House Call - Energy Auditor

Franklin Energy is seeking an Energy Auditor I in Florence, SC, to provide energy efficiency assessments and services to small businesses and utility customers. The role involves promoting energy efficiency programs, conducting assessments, installing energy-saving devices, and advising clients on energy efficiency rebates. The position emphasizes customer service and requires a thorough understanding of energy efficiency programs to support the transition to net-zero carbon economies.
Home Energy House Call - Energy Auditor I

Florence, SC, USA
Job Description

Posted Monday, March 24, 2025 at 4:00 AM

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times – to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry’s top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs.

With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization’s integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization’s most “precious resources” are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.
Position

Summary

The Energy Auditor I is responsible for providing services directly to small business tenants, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems through exemplary customer service; you will also convince prospective clients of the improved efficiency that our services will bring. This role includes completing walk through energy efficiency assessments, the installation of energy efficiency equipment and products, and for deepening customer awareness of and participation in rebate programs and the Utility’s energy efficiency program.
Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
• Promote the energy efficiency program to customers through the completion of scheduled energy assessments
• Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
• Deliver professional, high quality services to utility customers
• Complete walk through energy assessments of properties that identify key natural gas and electric saving opportunities (all living space, basement, attic, and exterior perimeter of building)
• Install energy saving devices including energy efficiency lighting, programmable thermostats and hot water saving devices
• Clearly explain and articulate energy assessment findings to building owner including explanation of energy efficiency rebates
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
• Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
• Discuss technical elements of energy consuming equipment—i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
• Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with engineers as required
• Maintain professional appearance appropriate for a representative of our organization and the utility
• Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
• When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations…