Guest Environment Specialist

Huntington Pacific Hotels LLC is hiring a Guest Environment Specialist at Residence Inn in Burbank, CA. The role involves maintaining cleanliness in guest rooms and public areas, ensuring guest satisfaction, and adhering to safety and sustainability standards. Candidates should be detail-oriented and motivated, with a preference for previous hospitality experience. Benefits include competitive pay, health insurance, and employee discounts. This is an on-site position.
Pay Range 21.00 - 22.00

Huntington Pacific Hotels LLC is excited to announce an opening for a Guest Environment Specialist. We’re looking for someone who takes pride in creating clean, welcoming spaces for our guests and enjoys being part of a dependable, supportive team. If you’re motivated, detail-oriented, and want to grow with a company that values your work, we’d love to hear from you.

Guest Environment Specialist

Huntington Pacific Hotels LLC

About Us

Huntington Pacific Hotels LLC is dedicated to providing exceptional guest experiences through a commitment to sustainability and operational excellence. As part of our team, you will play a vital role in creating a clean, safe, and inviting atmosphere for every guest who stays with us.

Full time employees are eligible for these benefits:
• 401k
• Dental Insurance
• Health Insurance
• Holidays
• Sick Leave
• Vacation

Department: Housekeeping

Reports to: Housekeeping Manager

Position Summary

The Guest Environment Specialist ensures that all guest rooms and public spaces consistently meet Huntington and Marriott brand standards for cleanliness, safety, and environmental responsibility. This position is crucial in upholding our reputation for quality service and sustainability across our properties.

Key Responsibilities

Room & Public Area Care

Clean and maintain guest rooms, hallways, and common areas to exceed guest expectations.

Replenish amenities and supplies, prioritizing the use of eco-friendly products whenever possible.

Guest Service Excellence

Respond promptly and courteously to guest requests, ensuring their needs are met efficiently.

Maintain a professional demeanor at all times and embody Huntingtons hospitality values in every interaction.

Environmental & Safety Compliance

Actively participate in Huntingtons green initiatives, including energy conservation, waste reduction, and recycling programs.

Adhere to OSHA regulations and all brand safety protocols, including emergency procedures and safe use of cleaning products.

Operational Support

Stock housekeeping carts and maintain inventory control to ensure efficient operations.

Report any maintenance or repair issues promptly to engineering or management for timely resolution.

Qualifications

High school diploma or equivalent preferred.

Previous experience in housekeeping or hospitality is desirable.

Ability to lift up to 50 lbs and stand or walk for extended periods.

Strong attention to detail and the ability to work independently.

Performance Metrics

Guest satisfaction scores focused on cleanliness and responsiveness.

Compliance with Huntingtons sustainability and safety standards.

Timeliness and accuracy in completing assigned housekeeping tasks.

Benefits

Competitive hourly wage.

Exclusive Marriott and Huntington employee discounts.

Comprehensive training in sustainability and best hospitality practices.

Experience
• No educational requirement.

Environmental Conditions
• Regularly works near moving mechanical parts
• Regularly works in outside weather conditions
• Regularly exposed to vibration
• Frequently exposed to fumes or airborne particles, and toxic or other chemicals
• The noise level in the work environment is usually loud

Physical Demands
• Seeing Must be able to see well enough to read reports, drive, and use a computer.
• Hearing Must be able to hear well enough to communicate on the phone and in person.
• Standing/Walking/Mobility Must be able to stand to operate office machinery. Must be able to move between departments.
• Climbing/Stooping/Kneeling Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
• Lifting Must be able to lift up to 25 pounds.
• Fingering/Grasping/Feeling Must be able to write (sign keys in/out, fill out work orders, etc.).

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

FLSA: non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Brand: Residence Inn

Address: 321 Ikea Way Burbank, CA - 91502

Property Description: 194 - Residence Inn Los Angeles Burbank / Downtown

Property Number: 194