Global Sustainability Market Engagement Manager

Hitachi Careers seeks a Global Sustainability Market Engagement Manager in Casar, NC. The role involves anticipating and responding to sustainability-related customer expectations, developing structured processes for stakeholder requests, and facilitating cross-functional alignment. Key responsibilities include capturing market insights, improving response processes, and providing strategic input on sustainability topics. Candidates should have 5-10 years of relevant experience and a strong understanding of sustainability in industrial markets.
Job Description:



The Global Sustainability Market Engagement Manager enables the organisation to systematically anticipate, structure, and respond to sustainabilityrelated customer and stakeholder expectations.

The role supports the transition from reactive, adhoc handling of sustainability requests to a proactive, structured, and insightdriven approach, by developing shared response processes, facilitating crossfunctional alignment, and translating external market signals into strategic sustainability intelligence.



Key Responsibilities1. Market & Stakeholder Sustainability IntelligenceCapture, consolidate, and structure sustainabilityrelated expectations, requirements, and emerging topics from customers and other relevant stakeholders (e.g. regulators, investors, rating agencies).Identify recurring themes, trends, and early signals with potential relevance for market access, competitiveness, and organisational risk.Maintain a transparent and evolving overview of sustainability topics that are material or increasingly relevant from a market and stakeholder perspective.2. Sustainability Request & Response Process DevelopmentDevelop, implement, and continuously improve a structured process for managing sustainabilityrelated customer and stakeholder requests, in collaboration with relevant internal functions.Clarify intake, coordination, prioritisation, escalation, and response pathways to ensure consistency, efficiency, and clarity.Support definition of interfaces, roles, and ways of working across Sustainability, Marketing & Sales, Portfolio, Product Management, Supply Chain Management, Legal, and other functions, while respecting existing governance and decision rights.3. Enable Consistent and Proactive Market EngagementSupport the development of guidance, reference materials, and response frameworks for recurring sustainability topics.Help shift the organisation from casespecific responses to anticipating and preparing for sustainability expectations likely to arise in future customer engagements.Facilitate alignment on external sustainability messaging and positioning across regions and businesses.4. Strategic Insight & Material Topic InputSynthesise marketderived sustainability insights and provide structured input to support:Sustainability strategy discussionsIdentification and prioritisation of material sustainability topicsPortfolio, offering, and capability development considerationsContribute factbased insights on how external sustainability expectations evolve and what this implies for the organisation.5. CrossFunctional Collaboration & EnablementAct as a connecting interface between the Sustainability function and customerfacing as well as enabling functions.Support Marketing & Sales and account teams with sustainability insights and background, particularly in strategic or complex customer contexts.Facilitate collaboration and alignment without assuming ownership of commercial, portfolio, or contractual decisions.

Qualifications & Experience5-10 years of relevant experience in sustainability, strategy, market engagement, or related business functionsStrong understanding of sustainability topics relevant to industrial and energyrelated marketsProven experience working across functions and regions within a complex, global organizationAbility to structure unstructured inputs and translate them into clear, actionable insightsStrong facilitation, stakeholder engagement, and communication skills



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