General Manager 3 - Environmental Services / Custodial

Sodexo is seeking a General Manager 3 for Environmental Services at SSM Health St. Joseph Hospital in Missouri. The role involves leading a team, ensuring high cleaning standards, and driving client and patient satisfaction. Responsibilities include managing staff, collaborating with hospital leadership, and maintaining a safe environment. Candidates should have 3-5 years of relevant experience, strong leadership skills, and a commitment to diversity and inclusion.
Role Overview

You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others.

Sodexo Healthcare is hiring a General Manager 3 Environmental Services for SSM Health St. Joseph Hospital-Lake Saint Louis. This 200 bed hospital is a state-designated Level III Trauma Center and part of the SSM Health system, a multi-institutional not-for-profit health system serving the comprehensive health needs of communities across the Midwest.

The General Manager will report to the Client Executive and will direct and develop a team of 2 Managers and up to 40 Environmental Services frontline employees. Overall, the General Manager will motivate staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role.

What You'll Do
• Have exceptional client service mentality and executive presence.
• Be responsible for driving client and patient satisfaction scores.
• Provide a clean and safe environment for patients, visitors, and staff and work closely with the Infectious Control department.
• Partner with the Environment of Care Committee, Infection Prevention Director, and other key members of hospital leadership.
• Effectively manage the Unit Operating System.
• Support a diverse and inclusive workforce.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs.
• 401(k) Plan with Matching Contributions.
• Paid Time Off and Company Holidays.
• Career Growth Opportunities and Tuition Reimbursement.

More extensive information is provided to new employees upon hire.

What You Bring
• Are leaders who develop and motivate a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system.
• Are an expert in building and maintaining strong customer/client relationships.
• Possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion.
• Have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment.
• Can analyze data, present, and effectively communicate to all levels within the organization related to training, leading committees, and change management.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience.
Minimum Management Experience – 5 years.
Minimum Functional Experience – 5 years.
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About the Company:
Sodexo