EVS Patient Coordinator - Environmental Services - South

CoxHealth is seeking an EVS Patient Coordinator in Springfield, MO, responsible for coordinating environmental services in a hospital. Key duties include managing cleaning requests, ensuring customer satisfaction, and utilizing software for staff assignments. Candidates need a high school diploma and at least one year of relevant experience. The role requires strong organizational and interpersonal skills. Benefits include health and dental insurance, along with a flexible work schedule.
• About Us

CoxHealth Is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. CoxHealth Has Earned The Following Honors For Workplace Excellence
• Named one of Modern Healthcare’s Best Places to work five times
• Named one of America’s Greatest Workplaces by Newsweek in 2024.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
• Ranked among the Best Employers by State for Missouri.
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
• Benefits
• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth
• Job Summary
• Responsible for the effective daily coordination and monitoring of Environmental services in a hospital environment through timely and accurate dispatch, management of customer cleaning requests and efficient assignments of EVS personnel utilizing the software applications. Ensure positive patient, requestor and team member satisfaction by providing excellent customer service on the floor or on the phone.
• Job Requirements
• Education
• Required: High school diploma or equivalent
• Experience
• Required: 1 year of EVS or related hospital experience
• Skills
• Organizational skills necessary to plan, organize, coordinate and direct the activities of transport requests and staff productivity
• Basic computer skills; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues
• Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability
• Mental ability to provide excellent judgment for problem solving related to response time and performance of staff coordination of activities related to Environmental Services; enforcement of policies under emergency or stressful situations
• Excellent interpersonal skills necessary to interact, motivate and communicate with a wide range of staff and hospital personnel in a professional manner; guest relation’s skills must be strong, genuine and noticeable
• Flexible work schedule
• Licensure/Certification/Registration
• N/A