ERLR Manager, India

Johnson & Johnson Services, Inc. is seeking an ERLR Manager in Mumbai, India. The role involves providing expert advice on employee and labor relations, managing grievances, conducting investigations, and supporting performance management. The manager will also ensure compliance with labor regulations and deliver training on workplace behaviors. This position requires independent work and collaboration with business leaders to enhance employee relations strategies.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Human Resources

Job Sub Function:
Employee & Labor Relations

Job Category:
Professional

All Job Posting Locations:
Mumbai, India

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where sophisticated diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson & Johnson is recruiting an ERLR Manager in India (Employee & Labor Relations)

A developing subject matter expert, who works independently with minimal direction. Serves as a trusted advisor to field managers and team partners to provide direction on a wide range of employee relations/labor relations issues. Participates in proactive employee relations/labor relations initiatives that contribute to overall strategy of department. They are responsible for the effective management of Employee Relations matters (grievances, subject area, conflict resolution) measured by resolution of service requests within defined time periods, levels of accuracy and quality standards. They will provide Labor Relations support and manage risks. They will drive proactive initiatives to increase ER/LR awareness with employees, ER/LR capability with Managers and will support any ad hoc workforce events (M&A, Divestitures, restructuring etc.) requiring ER or LR involvement.

Roles & Responsibilities:
• Provides day-to-day support, advice and counsel to business leaders and people managers on all labor and employee relations’ matters including HR policies/agreement interpretation, grievance resolution, subject area management and other related labor and employment matters.
• Conducts investigations for ER/LR workplace relations issues, and Hotline complaints, including providing investigation summary reports and managing the grievance process. Provides direction to relevant team members on disciplinary matters on non-ER related investigations.
• Mentor, Partner with managers on managing performance related issues and providing solutions such as implementing performance management processes. Act as the primary support person for people managers providing direct intervention and “hands on support” in resolving employee performance related issues.
• Maintain compliance with labor regulations and manage risks. Review and revise HR local country policies aligned with the labor regulations, as needed.
• Deliver employee relations training on appropriate workplace behaviors and performance management programs.
• Provide insights with respect to industry trends about Employee Relations and opportunities. Build an external professional network to maintain an appropriate view of the workplace and marketplace.
• Supports the design, development, and implementation of proactive Employee Relations practices and programs and policies for market or region.
• Works collaboratively with ER/LR cluster and regional leaders to implement regional or global policies or guidelines in country.
• Interprets company policies and processes to ensure consistent application and alignment with company priorities.
• Addresses employee grievances and intensifies critical or sophisticated issues to management.
• Maintains in-depth knowledge of legal requirements and regulations in order to reduce legal risks and ensure regulatory compliance.
• Provides mentorship, risk assessment, and expertise to management to ensure fairness and compliance.
• Coaches and trains junior colleagues in techniques, processes, and responsibilities.
• Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Required Knowledge, Skills and Abilities:
• 8-10 years HR experience with a minimum of 5 years in Employee and Labor Relations
• Knowledge and understanding of applicable Employment and Labor Relations Laws
• Proven success in establishing relationship and collaborating with a virtual team
• Hardworking teammate with a strong drive to build a positive work environment
• Relationship management, mentor and teamwork skills.
• Diligent (especially with effectively managing employee relations issues & investigations)
• Analytical and strategic problem solver
• Influence, negotiation, and facilitating skills
• Strong written, verbal communication and presentation skills

Qualifications:
• A minimum BA/BS Degree or equivalent in Human Resources, Industrial Relations or Law Degree.
• Preferred area of study: Human Resources, Industrial Relations, Law.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.