Environmental Monitoring Client Liaison Specialist

The Environmental Monitoring Client Liaison Specialist at beBee Careers in Sydney involves building client relationships, managing inquiries, preparing quotes, and promoting ALS services. Key responsibilities include project administration, communication with lab staff, and providing technical information. Candidates should have a science or technical background, strong customer service skills, and excellent communication abilities. The role offers benefits like health discounts and opportunities for growth in a diverse work environment.
Client Services Officer - Environmental Monitoring Specialist
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• The role involves establishing and maintaining strong relationships with clients through regular communication.
• You will be responsible for managing general inboxes, investigating, advising, and resolving client queries.
• Preparing quotes and following up on them is also a key part of the job.
• Promoting ALS services via phone, email, and onsite visits will be required.
• Project implementation administration, daily monitoring of work orders, and communication with senior lab production staff are other key responsibilities.
• You will also be responsible for ensuring adherence to clients' supplied program information.
• Establishing strong relationships through regulator client interaction and face-to-face contact is essential.
• Actively marketing the services of the laboratory through phone and face-to-face client contact is also required.
• Assisting and working together with the client services team on tenders and quotes is a key aspect of the role.
• Providing technical information to customers is also a key responsibility.

About You
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• A science or technical background would be advantageous.
• You must be able to adapt and prioritise your daily workload effectively.
• Strong customer service focus is essential.
• Excellent verbal and written communication skills are required.
• Good planning and organisational skills are necessary.
• Demonstrated judgement and problem-solving skills are also required.

Benefits
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• We offer a range of benefits including health fund discounts, corporate superannuation benefits, and online learning opportunities.
• Our company values diversity and inclusion, and we strive to create a safe, flexible, and rewarding career for all employees.
• We believe in investing in our people and providing opportunities for growth and development.

Why Join Us?
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• We are committed to making a positive impact on the world by providing high-quality testing solutions to our clients.
• We value our employees and strive to create a workplace where everyone can thrive.
• We believe in equal opportunity employment and foster an inclusive work environment.