Emergency Services Coordinator (ESC)

The California Governor's Office of Emergency Services is seeking an Emergency Services Coordinator (ESC) in Orange, CA. ESCs will perform various duties related to emergency management, including planning, implementation, and coordination of emergency response operations. They will collaborate with local emergency managers and provide technical expertise while ensuring compliance with regulations. The role requires knowledge of disaster preparedness and the ability to work with diverse stakeholders.
Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team.

About the Opportunity: This is the entry, working, and journey level of the ESC series. ESC’s perform a wide variety of consultative, coordinative, developmental, planning, and evaluative duties in the preparation, implementation, and maintenance of the statewide emergency management system including emergency plans, and the emergency response operations of State and local agencies and relief, recovery, mitigation, and preparedness programs at the Office of Emergency Services.

Under direction, the Emergency Services Coordinators (ESCs) in Regional Operations Southern are the first line of collaboration, communication, and coordination between local emergency managers and the state. ESCs are assigned to an Operational Area and/or to project areas where they will provide technical expertise on emergency management, response, mitigation, recovery, and other functions of Cal OES while representing the state. They will possess a perceptive understanding of local, state, and federal regulations and requirements in relation to declared emergencies and recovery programs to provide guidance to their assigned area and accurately convey critical information vital to saving lives, property, and the environment.

During non-emergencies, the ESC will focus on planning, prevention, training, response exercises, and various projects that enhance preparedness for the region and partner agencies. During emergencies, the ESC will respond to provide coordination between an Operational Area and the Region and/or State Operations Center within the Standardized Emergency Management System (SEMS).

Click 'Apply Now' to view the official job posting. Applications must be submitted by 11:59pm PST on March 12, 2025.

Desirable Qualifications:

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Knowledge of state disaster preparedness and response protocols and procedures, the state’s disaster response structure and governance and the roles and responsibilities of key agencies in the state’s disaster response framework.
• Knowledge of federal, state, and local emergency preparedness and response laws, policies, procedures, and regulations.
• Knowledge of current research and best and promising practices for disaster planning, preparedness, and response.
• Experience working with social services and health agencies during emergency events and addressing the needs of older adults, individuals with disabilities, vulnerable and underserved populations for disaster preparedness and during disaster events.
• Demonstrated ability and experience to effectively collaborate and lead a multidisciplinary team of professional staff to prepare for and respond to emergency events.
• Ability to establish and maintain rapport, and collaborative working relationships with highly engaged internal and external stakeholders including state emergency response agencies, executive leaders and local program partners.
• Ability to maintain a high degree of confidentiality.
• Demonstrated ability to handle multiple competing priorities simultaneously.
• Ability to provide the highest level of customer service in all situations.
• Ability to develop evaluations and surveys using data collection and reporting systems.
• Excellent written and verbal communication skills.
• Capacity to perform at a high level under pressure while consistently meeting deadlines.
• Demonstrated ability to effectively communicate orally and in writing, with discretion, empathy, and mutual respect with individuals at all levels in the organization, and with internal and external stakeholders.
• An understanding of issues of equity, diversity, and inclusion and a commitment to ensuring that the needs of diverse and underserved populations are taken into consideration when preparing for and responding to disaster events.
• Demonstrated ability to work efficiently and resourcefully as a project lead and/or team member to plan, develop, implement, and track outcomes for long term projects, with minimal supervision, to meet the strategic goals and objectives of an organization.
• Knowledge of state government functions, public sector management principles, control agencies, the state budget cycle, and the legislative process.

Working Conditions:

In Office: This position supports the day-to-day business operations which is handled in the office and out in the field. This is not considered a hybrid telework position.

Conflict of Interest: This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Department Information:

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

Headquarter Response Operations manages the systems, alerts, training, products, documentation and support for the state operation center. Our goal is to ensure response teams and liaisons are equipped with the right tools to successfully support disaster response coordination across the regions and state.

The current State Operations Center (SOC) at the California Governor’s Office of Emergency Services has been a model for local governments, the private sector and non-profit organizations since it was built in 2001.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

Benefits:

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development

Questions about the application process?

Email a recruiter at Talent@caloes.ca.gov and reference JC-467337