Deputy Director of Utilities and Infrastructure Water Resources

The Town of Holly Springs seeks a Deputy Director of Utilities and Infrastructure (Water Resources) to lead operational excellence and sustainability. Responsibilities include overseeing divisions, managing infrastructure projects, ensuring regulatory compliance, and developing departmental policies. The role involves budget management, grant oversight, and collaboration with engineers and the community. The Deputy Director will report to the Executive Director and manage a team of 50 employees, focusing on enhancing water resources and infrastructure.
The Town of Holly Springs is seeking a dynamic and innovative Deputy Director of Utilities and Infrastructure (Water Resources) to lead with a focus on collaboration sustainability and operational excellence. This next Deputy Director will have the opportunity to contribute to a thriving community with a commitment to highquality services regulatory compliance and ensure the continued success of critical infrastructure projects while fostering community trust and engagement.

The Deputy Director will provide leadership and oversight for assigned divisions within the Utilities and Infrastructure Department including the supervision and development of team members to ensure peak performance. This role will involve managing diverse responsibilities such as planning coordinating and directing infrastructure projects ensuring regulatory compliance and guiding the development and implementation of departmental policies and procedures. Some key responsibilities include auditing staff work mentoring employees and driving operational efficiency while adhering to safety standards and best practices.

This role will be integral in developing and managing the Towns short and longterm goals for utilities and infrastructure. The Deputy Director will play a critical role in preparing and managing division budgets forecasting funding needs and identifying capital improvement priorities. Additionally this position will oversee grant applications and funding opportunities ensuring resources are allocated effectively to advance infrastructure development and maintenance. The next Deputy Director will collaborate with engineers consultants developers and residents serving as a technical resource and ensuring adherence to town ordinances and engineering standards.

The Deputy Director will report to the Executive Director of Utilities and Infrastructure and have three direct reports and oversight of 50 fulltime employees. The next Deputy Director will work closely with the Director of Utilities and Infrastructure to represent the Department on various internal and external matters. This includes presenting updates to the Town Manager Mayor Town Council and other boards as well as addressing public inquiries and concerns related to utilities and infrastructure. The Deputy Director will conduct public meetings to keep residents informed on key projects and ensure transparency in operations.

In this position the Deputy Director will have the opportunity to lead a team dedicated to maintaining and enhancing Holly Springs water resources and infrastructure. The next Deputy Director will help shape the future of the Towns utilities through a balanced approach of strategic planning and operational excellence ensuring compliance with all federal state and local regulations. This next Deputy Director of Utilities and Infrastructure (Water Resources) will be a collaborative and resultsdriven leader passionate about making a lasting impact on the community.

Priorities
• Develop and maintain positive relationships with the Town Council.
• Build and maintain strong relationships with team members stakeholders and partners.
• Collaborate with partners to implement the Capital Improvement Plan (CIP).Foster state and regional partnerships to advance department initiatives.
• Lead and oversee asset management by assessing existing infrastructure managing current assets and planning for future needs.
• Understand and contribute to the Departments development plan aligning efforts with organizational goals.
• Develop and implement a recruitment and retention strategy to attract new talent and retain existing employees.
• Evaluate department structure identify the need for new positions and recommend organizational adjustments.
• Explore and identify future sewer expansion opportunities to meet growing demands.

The Ideal Candidate

The successful Deputy Director will be a dynamic customerfocused leader who thrives in a fastpaced utility growth environment. This leader will manage services for 15000 customer accounts serving a diverse customer base of 52000 residential customers and 30 nonresidential users including key industrial and pharmaceutical partners. With a commitment to professionalism flexibility and agility the ideal candidate will foster innovation while ensuring excellent service delivery to the community. They will bring a strong utility background (either at the local or authority level) an ability to navigate state and regional partnerships and experience managing regulatory relationships with entities like the NCDEQ (North Carolina Department of Environmental Quality).

The ideal Deputy Director will leverage their leadership and project management expertise to oversee $500 million in capital improvement projects over the next five years. The ideal candidate will have a strong foundation in engineering and a PE license is preferred along with a proven ability to support economic development initiatives and the unique needs of life science industrial clients. The ideal candidate will be a strategic thinker and a change agent empowering their team to meet both daytoday challenges and longterm objectives.

This collaborative leader will excel at working with a multigenerational team fostering diversity equity inclusion and belonging among employees of various ages races and genders. The successful Deputy Director will adeptly manage legacy employees while leading transformative change cultivating an environment that values shared ideas and supports leaders within the Department. The ideal candidate will possess the ability to guide a diverse team of laborers and professionals while inspiring them toward shared goals.

A skilled communicator and mentor the successful candidate will provide exceptional support to department leaders while maintaining a focus on service excellence and operational efficiency. The ideal Deputy Director will demonstrate the ability to build and sustain regional and local partnerships ensuring that the Utilities and Infrastructure Department remains an innovative and trusted leader in water resources management.

Qualifications

Minimum requirements include a bachelors degree from an accredited college or university with a major in civil engineering or other related degree. At least seven 7 years progressively responsible experience in utilities management at least five 5 years of supervisory experience is and an NC PE License is also preferred.

Preferred qualifications include a masters degree from an accredited college or university in Public Administration or Engineering and/or an NC PE License.

Inside The Government

The Town of Holly Springs was established with its incorporation by the North Carolina General Assembly on January 26 1877 after the Towns founder George Benton Alford petitioned the State of North Carolina to adopt the Towns original incorporation charter. The General Assembly adopted several charter revisions during the past century and the latest version of the Town Charter was passed in 2003. It sets out the current structure of government in Holly Springs.

The Town of Holly Springs operates under a councilmanager form of government with an elected Mayor and fivemember Town Council responsible for establishing policies enacting ordinances and shaping land development. Council Members and the Mayor are elected to fouryear terms through nonpartisan elections held every two years in November of oddnumbered years. The Council appoints a professional politically neutral Town Manager to oversee daily operations provide objective advice and implement Council decisions through sound business practices and coordination with department directors and staff. Please see the Organization Chart.

The Community

Nestled in the heart of Wake County the Town of Holly Springs blends the charm of smalltown living with the opportunities of a dynamic thriving community. Located just minutes from the vibrant Raleigh urban core an international airport and the Research Triangle Park Holly Springs offers residents and businesses an unparalleled quality of life.

Home to nearly 52000 residents Holly Springs has been recognized as one of the Friendliest Towns in North Carolina (World Atlas 2024 and one of the Best Small Cities to Live in America (WalletHub 2023. Known for its safety Holly Springs was ranked the #1 Safest City in North Carolina by SafeWise in 2021. These accolades reflect a community that prioritizes family safety and the comforts of smalltown living while embracing growth and innovation.

The Town of Holly Springs has a harmonious balance between modern amenities and a supportive closeknit community. Treelined neighborhoods bustling local businesses and stateoftheart facilities make it an ideal place for families and professionals alike. Residents enjoy a network of scenic parks greenways and recreational spaces including Bass Lake Park and Ting Park which host yearround activities outdoor concerts and sports events. A thriving downtown area and a growing selection of retail centers provide plenty of opportunities for shopping dining and entertainment.

As a global biomanufacturing hub Holly Springs is home to both small businesses and multinational firms. Situated within Wake County the third fastestgrowing county in the U.S. the Town boasts a strong ecosystem of infrastructure diverse talent and affordability. With proximity to three tierone research universities Holly Springs is a magnet for innovation and opportunity all while maintaining its warm smalltown character.

Community engagement is at the heart of Holly Springs where festivals farmers markets and cultural events bring neighbors together. Visionary town leadership ensures that investments in infrastructure and sustainable development keep Holly Springs ready for its bright future. Welcoming residents and businesses from across the globe Holly Springs is more than a place to live its a community to thrive in.

Quick Facts
• Population:est.
• Median Household Income: $120285
• Median Home Value: $556865
• Median Age: 35.8

All demographic information was sourced from the Town of Holly Springs.

Compensation and Benefits

The expected hiring range is $125000 $145000 depending on qualifications with an excellent benefits package. Learn more about our options and employeebased benefits here.

How to Apply

Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning February 10 2025.

Questions

Please direct questions to Pamela Wideman at and Niayla Hairston at .

RECRUITMENT BROCHURE

Required Experience:

Director