Demand Response Program Specialist

Cascade Energy is seeking a Demand Response Program Specialist to support the Demand Response team by managing project tracking, scheduling, invoicing, quality control, and reporting. The role involves providing operational and administrative support while promoting energy efficiency and sustainability for clients. Cascade Energy values continuous improvement, diversity, and employee ownership, offering flexible working arrangements including remote options.
Demand Response Program Specialist

Portland, OR, USA Seattle, WA, USA Req #129
Thursday, March 6, 2025
About This Opportunity

We are seeking a Demand Response Program Specialist (Sr. Program Specialist) who will be responsible for providing a broad range of support services for Demand Response team. Working within these teams, the key role of a Program Specialist is to drive the work supporting the team's processes which highlights the energy savings achieved for clients. This includes project tracking, scheduling, invoicing, performing quality control reviews, and drafting summary reports. This position also provides ongoing operational, administrative, and logistical support for the team.
About Us

At Cascade Energy, we believe in better. We come to work every day with a drive for continuous improvement, and we dedicate ourselves to making industrial energy efficiency happen in smart, measurable, and sustained ways. We offer utilities and industrial facilities novel ways to meet their sustainability, emission reduction, and energy savings goals. We specialize in energy efficiency program design and implementation; carbon tracking and report; scope 1,2, and 3 consulting services, energy efficiency engineering; energy management software, and hands-on training and coaching. Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small up to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives. Cascade has offices in Oregon, Washington, Utah, Colorado, Idaho, Illinois, California, and the Northeast region.
Why work at Cascade?

As a 100% Employee-Owned Company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership. Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.

In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about DEIA at Cascade by visiting cascadeenergy.com/deia.

Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.

What You Will Be Doing:
• Some level of on-call work during demand response events to ensure that all systems are operating as intended
• Using program-specific tools, such as calculators and forms, and helping both internal and external customers use and troubleshoot the use of program-specific tools
• Using program-specific software, such as SharePoint, HAPD, InfoPath, and Report Builder to support team tracking and reporting needs
• Processing program-specific paperwork
• Communicating effectively with program participants in a variety of ways
• Managing monthly invoicing process
• Performing administrative quality checks of reports, presentations, memos, collateral, and other program-specific documents.
• Preparing routine reports for internal and external customers
• Training Program Specialists and other junior program staff
• Preparing presentations including slide decks, assembling participant materials, and securing/readying meeting accommodations
• Responding to immediate or unexpected program needs

This is a full-time, exempt position, with a preferred location of Portland OR. However, for the right candidate, we would consider someone in the Pacific Time Zone. Minimal travel is anticipated for this role.
Qualifications

Applicants for this role are required to have:
• Associates or Bachelor's degree preferred, with preference for business administration, project management, or similar area of study
• 4+ years' experience in a progressively developing role supporting internal and external customers
• Proven customer service and communication skills
• Strong attention to detail and an understanding of process, numbers, and calculation

A successful candidate should also demonstrate these preferred characteristics and/or skills:
• Previous experience with continuous improvement programs
• Experience in the energy industry
• Familiarity with databases or other large data sets

For candidates whose experience may not align perfectly with all these preferred skills but can see themselves adding value in this role, we encourage you to still apply. Cascade is dedicated to building an inclusive and authentic workplace and places strong import on learning and development. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Compensation & Benefits

Our total rewards include competitive pay and excellent benefits. These include health, vision, FSA or HSA options with an employer contribution, life insurance, short- and long-term disability insurance, paid parental leave, 401k retirement plan with a guaranteed 3% contribution, Employee Stock Ownership Program (ESOP), annual cash performance bonus, paid vacation, sick time, and an inclusive, flexible paid holiday policy, wellbeing contribution of $500 for HSA, FSA, or LSA (Lifestyle Spending Account).

The salary range for this position in Portland, OR is $73,920 - $92,400/yr. However, final salary offered may vary depending on non-discriminatory factors such as job-related knowledge, skills and experiences, and geographical location if different than the above.
Application Process

Please submit a current resume and a letter of interest describing why our team or the position resonates with you and how your experience makes you a great choice for the role. Please combine both into one PDF document.
• Please, no phone calls.
• Please, no outside recruiters or agencies.
• Cascade Energy is not able to provide sponsorship for work authorization in the U.S., which includes OPT.
AAP/EEO Statement

Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter.

Click here to join our Talent Community - it's the best way to keep up with and learn more about Cascade Energy! In occasional mailings, we'll brief you on our industrial decarbonization efforts and share more about our company culture and what makes Cascade a great place to join and to grow.

AAP/EEO STATEMENT

Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter. Cascade Energy uses the federal E-Verify system to determine eligibility for work in the United States and conducts post-job offer, pre-employment drug screening.

Other details
• Job Function SR SPECIALIST
• Pay Type Salary
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