Data Director

Action for the Climate Emergency is seeking a Data Director in Boston, MA, responsible for managing databases, CRM, and analytics to support global and US campaigns. Key duties include overseeing data architecture, optimizing Salesforce CRM, data visualization, and team management. The role involves collaborating with internal teams and contractors to enhance data processes and insights, aiming to drive impactful climate action.
OVERVIEW

The climate emergency is the defining challenge of our time, demanding an urgent and transformative response. The window for small, incremental action has closed; the moment for bold, emergency-level action is now.

Action for the Climate Emergency (ACE) operates at the intersection of clean energy advocacy, strategic media, and civic participation to accelerate global decarbonization. Through cutting-edge media strategies, ACE combats climate disinformation, flattens the curve of clean energy opposition, increases diverse participation in our democracy, and inspires meaningful action. Our programs engage tens of millions of people annually, mobilizing audiences that traditional climate efforts often overlook.

ACE’s dynamic and diverse team thrives in a fast-paced, high-stakes environment, united by a shared commitment to addressing the climate crisis. As we expand to meet this critical moment, we seek talented individuals eager to make an impact.

JOB SUMMARY

The Data Director is primarily responsible for managing ACE’s databases, CRM, and analytics and bringing the information in them together to provide breakthrough insights that would power our outreach for our global and US campaigns at large.

Key Responsibilities:

Database & Warehouse Management (40%)
Oversee the data architecture of the organization by adding/streamlining components, automating pipelines, and monitoring for errors Strategize and optimize Salesforce CRM and SQL database architecture, including managing objects/tables, workflows, managing automated data merging/cleaning, process builders and other administrative tasks Work with our Data Team to spot data anomalies and inaccuracies, take corrective and preventive measures and ensure process compliance with all stakeholders. Maintain our in-house data compliance tools and continually improve user experience Work with our Data Team to design and implement table structures, relationships, integrations, and processes that capture and produce information to enable accurate decision making in our fundraising and digital engagement teams Work with internal teams, contractors and third party services to create new data tracking processes, integrations and existing system updates Ensure all data ETL pipelines feed into a central location for a 360 degree view of our members and how they engage with us across our different properties

Data Visualization & Analysis (30%)
Bring together data from different sources to create user friendly interactive dashboards/reports Explore data and actively uncover and disseminate and present insights to teams. Compile standard and ad hoc reports for internal teams and funders

Team Management (30%)
Manage a small team and several contractors Work with team members and leadership across the organization to help track and report relevant data Ensure that tasks and capacity are matched and resource additional capacity as needed. Recruit, onboard and manage staff to meet departmental goals