Data Analyst, Data and Business Analytics Dept.

The Massachusetts Clean Energy Center is hiring a full-time Data Analyst for its Data and Business Analytics Department in Boston, MA. The role involves leading data projects, developing dashboards, and enhancing data processes to support organizational goals. The position requires strong communication and project management skills. It offers a hybrid work model, allowing one day of remote work per week, with a salary between $80,000 and $88,000.
Job Type: Full-time; 40 hours per week

Pay: $80,000 – $88,000

Benefits: 457b plan, and matching; Medical coverage and 100% deductible coverage through HRA; Dental coverage; Vision coverage; Life insurance; Paid time off; Parental leave; Tuition Reimbursement; Monthly Remote Work Stipend; Supplemental Retirement plan; and more.

Schedule: 9-5; Monday-Friday, occasional work on off hours

Work Location: Hybrid 1 day per week, Home and Boston Office

Position Overview

MassCEC is hiring and a Data Analyst (DA) for the growing Data and Business Analytics Department to support a variety of data-driven projects across the organization – these include leading data and visualization work for our Emerging Climatetech Team, Marketing Team, and other business units, developing and maintaining a series of Dashboards to visualize and report on MassCEC outcomes and impact across the organization, and developing processes to collect relevant data. The DA will also assist with growing compliance reporting requirements, the development of presentations to key stakeholders, and collaborate as necessary with colleagues on a migration to an organization-wide CRM and database.

The DA will be an integral part of the new Data and Business Analytics department. This new department is charged with the improvement of organization-wide data and metrics processes for better accountability and storytelling of MassCEC’ s impact across the Commonwealth. With a foundation in best practices of data management, this department is also charged with ensuring alignment of data processes with our counterparts across the Commonwealth and beyond. With high quality data at our fingertips, our goal is to move toward the implementation of a full metrics program and to quickly and efficiently respond to reporting requests about how MassCEC is helping to grow the clean energy economy and move Massachusetts toward achieving net zero emissions.

The DA is a dynamic and flexible role that is well-suited for a collaborative self-starter who is looking to contribute to a growing Data and Analytics Team during a key period of organizational growth. This person must have the ability to take on ownership of discrete projects from conceptualization to implementation and work collaboratively with program teams and business units to align projects and data needs to our overall business strategy and meet the organizations’ goals.

The DA will work with individuals across the agency to lead and assist with key data projects. They must be a highly effective communicator who can clearly convey their vision to others and have a keen sense of project management and ability to develop multiple collaborative workflows with clear timelines and deadlines and execute projects that meet the organization’s goals. The DA should also have experience distilling complex information to multiple audiences, stakeholders, and staff across all levels of the organization.

The DA will report to the Director of Data and Business Intelligence.

Job Duties

Developing the department’s capabilities to become the single source of truth around data and organizational impact the DA will:

Project management, Data analytics, and Data Liaison tasks
• Lead data and visualization work for the Emerging Climatetech team, Marketing team, and other business units; including conducting bi-weekly standing meetings and tracking ongoing projects and data needs.
• Take ownership of the data lifecycle for select program teams and business units; from data collection to quality assurance/reducing data errors, and analytics and visualization that align with best practices and organizational goals.
• Develop data-trainings to onboard program teams and business units to new data processes or about data process improvement (written or recorded).
• Assist with additional data-related projects across the organization (qualitative and quantitative) including creating new metrics that align with departmental strategies and visions.
• Develop visualizations and actionable insights for presentations with key stakeholders in PowerPoint.
• Take responsibility for developing and maintaining MassCEC Impact Dashboards (currently in Power BI) that feature impact across different levels of the organization and actionable insights.
• Become day-to-day point person for metrics and strategy questions from across the organization.
• Draft schedules for cross-organizational projects with clear timelines and deadlines.

Documentation and compliance reporting tasks
• Collect, analyze, and compile key data and metrics for compliance reporting requirements (internal and external), including analytics to track organization targets for Board reporting.
• Assist with the development and upkeep of organizational data and metrics governance documents.
• Assist with the development of methodological instructions for collected grantee data.
• Collaborate with Staff from other Massachusetts agencies on relevant projects.
• Work with 3rd party vendors on data-related projects, program evaluation, etc., as needed.

CRM/Database Tasks
• Collaborate with key departments (Operations, IT) to develop new workflows for key data and metrics as we migrate into a new organization-wide CRM and Database.
• Perform other data and administrative tasks as required.

Position Qualifications

Education:
• Bachelor’s Degree in Data Analytics, Mathematics, Statistics, Computer Science, Public Policy, Business Management, Performance Measurement, or related field, or equivalent work experience.
• Masters degree or MBA in Data Analytics or related field preferred.

Experience:
• At least 3-5 years of post-graduate professional work experience in a business, non-profit, etc., with a proven record of executing data and visualization needs to support organizational goals.
• Experience working with CRMs/Databases (Salesforce, Hubspot, Dynamics365, Airtable, etc.)
• Experience utilizing and manipulating grantee data/extracting data from CRMs and/or databases to feature organizational success is preferred.
• Experience with the grants management lifecycle is preferred.
• Experience with the RFP (Request for Proposal) and RFI (Request for Information) processes preferred.
• Experience providing training and support around data processes preferred.
• Experience in policy analysis, program design, applied research, or program evaluation is a plus.
• Enjoys research with enthusiasm to learn about and implement best practices in data, measurement, and program design.
• Experience writing about quantitative research methods.
• Metric or KPI development experience a plus.
• Experience measuring GHG emissions (Scope 1 – 4) a plus.
• Experience or interest in the clean energy industry, energy technology innovation, or industry development.

Knowledge, Skills, and Abilities:
• Strong quantitative, analytical, and problem-solving skills.
• Excellent attention to detail and organization.
• Intermediate to advanced experience using Business Intelligence tools (PowerBI, Tableau).
• Intermediate experience or training utilizing geospatial tools (ArcGIS) preferred.
• Advanced experience with Excel preferred.
• Experience working with programming languages like SQL preferred.
• Experience visualizing organizational impacts and communicating these impacts with audiences of different backgrounds.
• Comfortable using Office programs including Word, Teams, and Outlook
• Demonstrated ability to work both independently and cross-organizationally on projects as assigned and manage multiple projects with deadlines effectively.
• Ability to research projects and synthesize and analyze data from a variety of sources that relays complex information in an understandable manner.
• Project management experience.
• Proactive self-starter.
• Strong team-builder.
• Demonstrated ability to make sound judgement and know how to ask the right questions to move a project forward.

About the Massachusetts Clean Energy Center

The Massachusetts Clean Energy Center (MassCEC), as a quasi-public entity, plays a critical role in fostering the success of our state’s clean energy sector. MassCEC actively supports the Healey Administration’s commitment to addressing Massachusetts’ energy challenges, maintaining national leadership in clean energy, and meeting the requirements of the Global Warming Solutions Act.

MassCEC undertakes targeted programmatic initiatives to accelerate cost reductions in clean energy, helps consumers diversify their energy choices and address evolving energy needs, leverages public and private funds to drive investment into this rapidly growing sector, builds the clean energy workforce, and scales-up renewable energy deployment across the state.