Customer Service Supply Chain Coordinator

Fastenal is hiring a part-time Customer Service Supply Chain Coordinator in Spring Green, WI. This role involves managing customer inquiries, inventory tracking, and logistics to enhance supply chain efficiency. Applicants should be at least 18 years old, preferably with a background in Supply Chain/Operations Management. The position offers flexible hours after training and includes benefits like a 401(k) retirement plan.
Fastenal is hiring for Customer Service Supply Chain Coordinator

Schedule: Monday through Friday from 7:00 AM to 5:00 PM, with a maximum of 28 hours per week

Overview:

As a Customer Service Supply Chain Coordinator, you will participate in diverse tasks aimed at improving the efficiency of the customer's on-site supply chain processes. This beginner position offers a great chance to build a solid base in managing customer relationships and operational logistics. Following a successful orientation, training, and assessment of your work, there may be options for flexible hours.

Responsibilities:
• Fulfill customer inquiries and organize essential assets as needed.
• Keep track of inventory quantities and maintain precise levels to ensure efficient management of stock levels.
• Take care of customer requests for goods and ensure their orders are completed.
• Manage the reception and transportation of stock items.
• Carry out inventory completion duties at the customer's site.
• Provide pricing information for both new and current products.
• Engage in ongoing enhancement efforts and the streamlining of business procedures.
• Express the importance and worth of supply chain services to the client in measurable terms.

Required Qualifications:
• Participants must be at least 18 years old to be eligible.
• Seeking a degree in Supply Chain/Operations Management or possessing relevant industry experience along with a thorough understanding of the local market.
• Proficient abilities in written and oral communication.
• Mastery of fundamental computer programs.
• Proficiency in mathematics, meticulousness, and a sense of immediacy are essential.
• Driven by personal goals, autonomous, and dedicated to serving customers.
• Being at ease in a setting that emphasizes sales.
• It is essential to embrace Fastenal's fundamental principles: Ambition, Innovation, Integrity, and Teamwork.
• Capability to handle, move, transport, and set down packages with a weight range of 25 to 50 pounds (up to 75 pounds).
• A mandatory drug test is necessary (only valid in the U.S., Puerto Rico, and Guam).

Preferred Qualifications:
• An official driver's permit issued within the country where the position is based is required.
• Meeting all the requirements of a relevant graduated licensing initiative to achieve successful progression.
• Fastenal employees are keenly interested in opportunities for professional development and progression within the company.

About Fastenal:

Established in 1967, Fastenal has grown from a single branch to a worldwide distributor of industrial and construction supplies, with more than 3,000 service locations. The company values building strong relationships, customizing inventory based on local needs, and nurturing a culture of entrepreneurship. Fastenal promotes a growth mindset where employees are empowered to treat their roles as if they were running their own business, providing avenues for ongoing development, advancement within the organization, and chances to take on leadership roles.

Part-Time Benefits:
• A retirement savings plan, known as a 401(k), that includes contributions from the employer.