Customer Service Representative - Promote sustainability and green energy

18 days ago

Mapleton, Illinois, United States

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Job Description

Gold Man Team is hiring a Customer Service Representative in Mapleton, IL, to promote sustainability and green energy. The role involves providing exceptional customer service, handling inquiries, resolving issues, and educating customers about energy solutions. Candidates should have a high school diploma and strong communication skills. The position offers a salary range of $60,000 to $120,000 annually and is a full-time role.
Position: Customer Service Representative - Promote sustainability and green energy (Hiring Immediately)
Location: Mapleton
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.

Responsibilities
• Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
• Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
• Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
• Provide Support: Assist customers with enrollment processes and

guide them through our energy solutions.
• Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.Qualifications
• Educational Background: High school diploma/GED required; a degree in a related field is preferred.
• Experience: Previous experience in customer service or a related field is beneficial.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
• Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
• Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.Compensation

$60,000 - $120,000 (Annually)

About Clae Goldman Team

Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.

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About this company

Website:goldman.com

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