Customer Onboarding Manager

3E is seeking a Customer Onboarding Manager in Canton, OH, to guide new customers through onboarding for their Product Stewardship solutions. The role requires project management experience and a willingness to learn technical requirements. The ideal candidate is organized and customer-focused, thriving in a dynamic environment. This full-time position emphasizes collaboration and offers opportunities for growth in a mission-driven company dedicated to sustainability.
About 3E:We are a mission-driven company dedicated to creating a safer and more sustainable world!3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally.With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert-led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority.Are you ready to help shape the future? Join us!
About the Role:Join a collaborative, fast-paced team where your work has real impact. As a Customer Onboarding Manager at 3E, you'll guide new customers through a structured onboarding journey that lays the foundation for long-term success. You'll manage implementation projects across our Product Stewardship solutions, supporting compliance, safety, and sustainability efforts for global companies.
This role is ideal for someone who brings project management experience and is comfortable learning technical requirements, even if you’re not from a software or compliance background. You'll start with mid-level complexity projects, gaining hands-on experience with meaningful customer work while building your expertise in a highly specialized domain.
We’re looking for someone who is organized, curious, and customer-obsessed, ready to connect the dots between a training guide and real-world customer workflows. You’ll collaborate across teams and with global colleagues and you'll be empowered to work with autonomy while knowing support is always nearby.
At 3E, we value people who thrive in environments where change is constant, complexity is the norm, and opportunities to grow are everywhere. If you're excited to roll up your sleeves, make customers successful, and deepen your skills in a dynamic industry, we’d love to meet you.
Job posting details for Customer Onboarding Manager at 3E in Canton, Ohio. . ClimateTechList gathers 9,000+ job openings from over 509 climate tech companies and updates them daily.