Critical Environment Program Manager​/Business Operations

Microsoft is seeking a Critical Environment Program Manager in Des Moines, IA, to oversee financial controllership and site contracts for their datacenters. Responsibilities include managing budgets, preparing reviews, evaluating cost-saving opportunities, and coordinating with field operations. The role requires strong project management, communication skills, and a focus on stakeholder experience. Microsoft emphasizes a culture of inclusion and innovation while supporting global cloud services.
Position: Critical Environment Program Manager (Business Operations)
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager (Business Operations), you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, One Drive, and the Microsoft Azure platform.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

Responsibilities:
Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.

Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.

Prepare quarterly spend management review materials at datacenter site

Assist with tracking of datacenter Maintenance and Repair activities

Evaluate cost savings opportunities and implement strategic projects to realize savings

Leverage local subject matter expert's tribal knowledge, spread adoption of best practices

Act on opportunities to increase agility, and contribute to work streams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I

Coordinate closely with datacenter field operations to foster alignment and partnerships for business success

Capabilities important to success include:

Operational Planning & Project Management:
Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity

Exceptional written and Interpersonal skills:
Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives

Customer/Stakeholder Focus:
Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.

Performance Goal and Standards Setting:
Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences

Understand datacenter business objectives:
Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs

Flexibility and Adaptability:
Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.

Team Player:
Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over.

Qualifications:

Required Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

OR equivalent experience. Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

OR equivalent experience.

2+ years experience with critical environment maintenance and repair cost management

2+ years experience with industry program and project management skills

2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)

2+ years experience with reporting and data analysis systems & platforms (e.g. Power

BI) Software Engineering IC3 - The typical base pay…