Continuous Improvement Lead

Energy Australia is seeking a Continuous Improvement Lead for their Specialised Businesses Team in Victoria, Australia. The role involves driving process improvements, managing change initiatives, and enhancing customer experiences within the Solar function. Candidates should have experience in process improvement, project management, and a background in Solar or related fields. The company values inclusivity and offers flexible work arrangements along with additional benefits.
About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all. And this is where you come in!

About the Team
The Specialised Businesses Team is focused on creating innovative consumer energy solutions to support the energy transition. Their focus is on empowering consumers to manage their own energy production, storage, and consumption, through behind the meter energy solutions, while also enabling them to contribute to the broader energy grid through Virtual Power Plants (VPPs), built from household solar panels, batteries, electric vehicles, home energy devices and community batteries.

About the Role
We have an exciting permanent opportunity to join our Specialised Businesses Team, working within our Solar function as a Continuous Improvement Lead. In this role you will play a pivotal role in driving end-to-end process improvement across the organisation, with a strategic emphasis on seamless customer experience and the completion of customer installations. Some of the other activities your role will include are:
• Lead and coordinate continuous improvement initiatives across the entire process chain
• Develop and implement change management practices across all process improvement initiatives and projects for EA Solar
• Track and govern projects and initiatives to ensure alignment with organisational goals and timelines
• Facilitate collaborative discovery workshops to identify improvement opportunities
• Conduct in-depth root cause analysis, utilising data driven insights to identify trends, patterns and improvement opportunities

About You
To be successful in this role you will have demonstrated experience in leading process improvement initiatives. With strong project management skills, you will have the ability to prioritise tasks and manage multiple deadlines effectively. Some of the other key things we’re looking for are:
• Bachelor's degree in Business, Operations Management, or a related field is highly regarded
• Proven experience in Solar, Construction operations, or a similar role
• Demonstrated success in implementing process improvements and business strategies
• Experience with agile methodologies, having the ability to plan, execute, and oversee business projects from inception to completion
• Adaptable and proactive, ready to tackle challenges in a dynamic setting
• Strong analytical skills with the ability to conduct root cause analysis and develop actionable insights

Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;
• Balance Life and Work through our Flexible Ways of Working
• Discounts on your energy bills for you, your friends and family
• Recharge and relax with two extra days of leave each year (we call them recharge days)
• Volunteer days off to help charities make a difference through volunteering
• We offer 20 weeks paid parental leave that’s completely gender-equal
• State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before Sunday the 25th of May. If you have any questions, please contact Alicia.Patterson@energyaustralia.com.au