Communication, Education, Outreach Officer

FCC Environment is hiring a Community Engagement Officer in London to promote sustainable waste management in Havering. The role involves community outreach, delivering educational programs, analyzing data, and collaborating with the Council on waste reduction campaigns. Key skills include communication, adaptability, and knowledge of environmental issues. A minimum of 2 years' relevant experience is required, along with a strong interest in environmental education and community engagement.
Job Title: Community Engagement Officer

Department: Municipal Services – Havering

Responsible to: Senior Contract Manager

Primary role: To raise awareness within the London Borough of Havering of the importance of sustainable waste management by promoting the ‘reduce, reuse, recycle’ principles, through community engagement and waste, reuse and recycling education. To devise and deliver waste education lessons for roadshows, local schools and community events. To liaise with the Council to help launch targeted waste reduction, recycling contamination and clean streets campaigns, and to assess the effectiveness of reuse and recycling initiatives. To assist in the promotion of street cleansing and grounds maintenance services to the local community.

Key Responsibilities:

· Develop a detailed understanding of the local services provided by FCC Environment, and exercise initiative in dealing with recycling and waste queries and problems arising from internal and external sources.

· Analysis of data and presentation of accurate information to the local Council.

· Inputting and communicating KPI data.

· Manage the annual Community Benefit Plan and ensure social value and community benefits are enacted through the provision of FCC Environment contract services.

· Promote and publicise FCC Environment services amongst the local community; community and resident groups, businesses and interested parties within the borough of Havering.

· Review potential service improvements against the contract’s reuse and recycling aims.

· Assist the Council in producing news articles and social media posts relating to the services provided and wider environmental issues.

· Arrange visits to deliver waste education lessons for roadshows, local schools and community events.

· To undertake such other duties as may reasonably be required.

· Produce documents and reports for internal, client and public review.

· Provide assistance to Council in matters relating to the services and wider waste industry.

· Represent FCC Environment at presentations made to the Council relating to our contract services and performances.

The above is a summary of the main tasks and responsibilities of the post; further tasks and responsibilities may be required within the demands of the business.

Essential Characteristics:

· Knowledge of the environmental services industry and environmental issues.

· Excellent interpersonal communication and presentation skills.

· A strong ability to be adaptable and flexible.

· In depth Microsoft Office knowledge (Office, Excel, PowerPoint).

· Highly motivated and driven.

· Ability to work well within a team.

· Self-discipline/ability to work independently.

· High standard of spoken and written English, as well as sound numerical reasoning.

· Ability to prioritise workloads.

· Interest in innovation, new technologies and practices to improve services.

Experience for the role:

· At least 2 years relevant experience

· Experience working for private sector waste management companies or public sector

· Experience of working with voluntary groups/charitable organisations/education sector.

· Knowledge of local area, schools and communities.

· Experience of planning or delivering environmental education.

Additional skills:

· An interest in the environment.

· Interested in working with children and young people.

· Well presented.

· Bright, confident personality.

· Outgoing and highly personable.

· Honest and reliable.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:
• Monday to Friday

Work Location: In person

Reference ID: CommunityEngagementOfficer