Assistant People and Culture/learning and

COMO Hotels and Resorts is seeking an Assistant People and Culture/Learning and Development Manager for COMO Metropolitan Singapore. The role involves assisting in human capital strategy, enhancing People and Culture functions, managing employee communication, and ensuring effective training programs. Candidates should have 3-5 years of relevant experience, preferably in hospitality. This is a full-time position based in Singapore, with no degree requirement mentioned.
COMO Metropolitan Singapore
• Property:COMO Metropolitan Singapore
• Position:Assistant People and Culture/Learning and Development Manager
• Base Location:Singapore
• Department:People and Culture
• Reporting to:Director of People and Culture
• Tasks/Responsibilities:
• People and Culture
- Assist the Director of People and Culture in strategically mapping out short, mid, and long-term human capital needs for the hotel.
- Enhance People and Culture functions from job posting, recruitment, onboarding, offboarding, payroll administration, compensations, and benefits management, data analysis reports, generations, etc.
- Link People and Culture deliverables to guest satisfaction, retention, growth, and profit enhancement.
- Create a culture of inclusion and belonging and improve employee engagement and retention.
- Ensure that all company policies and procedures relating to People and Culture and Learning and Development are implemented and adapted for local use through the creation/revision of standard operating procedures.
- Assist with the creation of the annual People and Culture and Training Budget and Manning Guide that supports business performance and future objectives.
- Manage employee communication by being creative with the methods and content of communication to maximise dissemination and engagement.
- Any other duties that may be assigned by the Director of People and Culture from time to time.
• Learning and Development:

- Be up to date with all company and property training programmes and be able to deliver them as appropriate.
- Ensure that every team member attends the Company’s Core Courses.
- Identify training needs and assist with the creation of the annual training plan to deliver business objectives and LQA standards.
- To ensure Hotel has a sufficient number of departmental trainers and offers ongoing coaching in helping them to fulfill all of their responsibilities, including the Company standard of annual training hours per employee.
- To coordinate short-term cross-exposure training opportunities to support the development of a multi-skilled and flexible workforce.
- Ensure that proper training records are being kept.
• Key Requirements*:

- Ideally, a minimum of 3-5 years plus experience in progressively more responsible People and Culture management roles, some of which gained within the hospitality industry.
- Computer literate, good knowledge of MS Office - publisher, PowerPoint, Word, and Excel experience.
- Strong commitment to and interest in employee relations and communication.
- Service-oriented style with professional presentations skill.
- Strong effective communicator in writing, during business presentations, and when engaging in interpersonal communication.
- Demonstrates a high degree of confidentiality in relation to interpersonal interaction.
- Previous hotel pre-opening experience preferred.