Architectural Sales Representative

475 High Performance Building Supply is seeking an Architectural Sales Representative in New York, NY. The role involves responding to client inquiries, processing orders, providing technical support, and collaborating with sales teams. Candidates should have a background in architecture, construction, or related fields, with a strong interest in sustainable building practices. The position offers an annual salary of $60,000 - $80,000 and includes health insurance.
475 is a rapidly growing North American company which distributes and consults on high performance building components. 475 is focused on transforming the North American construction market toward low-energy, high-performance building design. We are hiring an entry position for sales/customer service. Successful candidates should be motivated, ambitious, and confident about the opportunity to grow the use of high-performance building practices in their region, while enthusiastic about helping 475 grow our company, brand, and influence.

Key Responsibilities
• Respond to client inquiries via email, phone, and live chat in a timely and professional manner.
• Triage incoming calls and inquiries, directing them to the appropriate team member as needed.
• Process customer orders, create quotations and estimates, and follow through on order logistics.
• Provide basic technical support and product guidance to customers.
• Collaborate closely with sales reps and technical team members to ensure smooth project handoffs and high-quality customer experience.
• Assist with administrative tasks for internal teams, including organizing shipments of samples, catalogs, and data sheets.
• Maintain accurate records in our CRM and support reporting needs.
• As experience grows, attend job site visits, customer meetings, and architect presentations.
• Support the sales team by providing coverage when reps are out of office or in meetings.

Required Skills & Qualifications
• Proficiency in French considered an asset
• A degree in one of the following disciplines: architecture, construction, engineering, business development, sales or logistics.
• Strong interest in sustainable construction and high-performance, low-energy building practices, especially Passive House design and construction.
• Experience with Microsoft Office, Gmail, Dropbox, and Salesforce preferred.
• Proactive with a strong work ethic.
• Ability to work well both independently and as a member of a team.

Compensation & Benefits
• Annual salary: $60,000 - $80,000 (based on experience).
• Location: Brooklyn, NY.
• Job Title: Customer Service Representative

Send résumé and cover letter to aaron@foursevenfive.com; subject: “Sales/Customer Service Position”