All Programs - Energy Advisor I

Franklin Energy is seeking an Energy Advisor I in Albuquerque, NM, responsible for providing energy efficiency services to homeowners and utility customers. The role involves fieldwork and office tasks, including promoting energy programs, managing client relationships, and conducting installations of energy-saving products. Candidates should possess strong communication skills and be able to collaborate with team members. The position emphasizes safety and adherence to company protocols.
Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

This position is primarily responsible for providing our services directly to homeowners, landlords, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems. You will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Direct installation of energy saving products as directed by program managementAdhering to the safety requirements of the organization and the utility clientPromote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territoryUnderstand and implement the company's Sales Process, including but not limited to:Make outbound calls to existing customers to meet assigned energy saving targetsInitiate new business with new customers through business-to-business effortsManage field time effectively with customer, Trade Ally and program stakeholder visitsDevelop and deliver presentations to create awareness about the programRespond to customer inquiries and concerns by phone, electronically or in person to move projects towards completionWork with utility customers to provide energy efficiency and the business activities of its customersIdentify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as requiredDiscuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealingEnter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as requiredMaintain professional appearance and behavior appropriate for a representative of our organization and the utilityBuild quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facilityBe able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after yearAssist Program Manager in the training of new team membersLead presentations promoting energy efficiency programs for targeted groupsAssist customers through the rebate application processAll other duties as assigned
Position Requirements

Education and Experience
Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered.1 - 2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experiencePrevious energy efficiency and/or energy modeling experience- PreferredPrevious customer service, sales, or marketing experience
Required Skills, Knowledge and Abilities

Must be self-motivated, organized and have ability to prioritize workloadMust be flexible to handle a wide variety and work at a fast paceAbility to adapt to changing environment in the program when requiredProficient in Microsoft Office, specifically Word, Excel, PowerPoint, and OutlookStrong data entry skills in entering information in tracking systems/databasesAbility to communicate effectively, both verbally and in writing with customers, clients and employeesAbility to analyze and interpret data and solve practical problemsKnowledge of mathematical concepts such as fractions, percentages and ratiosCommitted to diversity and inclusionReliable transportation

Licenses & Certifications
Valid driver's license

Travel Requirements
Willingness to travel less than 50%
Physical Demands and Work Environment
Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controlsAbility to lift up to 40 poundsNoise Level is typically moderateEmployee could be exposed to fumes and/or airborne particles and risk of potential shock

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

Safety -Sensitive Role Addendum:

Because many roles at Franklin Energy involve regulatory compliance, safety responsibilities, or professional licensing requirements, it is critical that interview responses reflect the candidate's direct knowledge and experience. Misrepresentation of technical or safety qualifications may result in immediate removal from consideration.

Notice Regarding Automated Tools:
We may use automated or AI-assisted tools as part of our candidate evaluation process to assess job-related skills and qualifications. These tools are intended to support fair and consistent review and do not replace human judgment in hiring decisions. All evaluations are conducted in accordance with applicable local, state, and federal laws.