Account Manager, Inside Sales

RFI Technology Solutions seeks an Inside Sales Account Manager in Blacktown, NSW. This role involves driving sales, building client relationships, and utilizing CRM tools. Candidates should have at least 2 years of sales experience, strong communication skills, and the ability to identify upselling opportunities. The company promotes a diverse and inclusive culture, offering benefits like a modern office, free parking, and additional leave days.
Direct message the job poster from RFI Technology Solutions
Human Resources Coordinator @ RFI Technology Solutions | Bachelor of Commerce

About us…

RFI is a proudly Australian company with over 40 years' experience servicing solar and wireless communications markets. Boasting a broad range of world class solar brands in both on-grid and off-grid solar products, this is a rare opportunity to join one of the industry leaders. With a strong value set and deep commercial experience, RFI has navigated the turbulent growth of solar in Australia, continuing to be respected and relied upon by customers large and small.

We embrace diversity and inclusion and support a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work – join a dynamic, fun and supportive workplace. You’ll have access to a modern head office based in Seven Hills with free onsite parking, access to benefits such as an employee wellbeing/assistance program, birthday leave and 2 additional days off each year.

What does a great Inside Sales Account Manager do?

The Inside Sales Account Manager will be responsible for driving sales and building relationships through the effective use of our phone-based interactions. This position requires a proactive and results-oriented professional who excels in building rapport with clients, understanding their needs, and providing tailored solutions. Reporting to the Customer Experience Team Supervisor, your activities will primarily be focused on creating, maintaining, and growing the customer base.
• Build and maintain strong relationships with existing clients through regular communication and exceptional customer service.
• Identify opportunities to upsell or cross-sell additional products or services to meet clients' evolving needs and drive revenue growth.
• Collaborate with the sales team to develop strategies for targeting new clients and expanding market reach.
• Showcase the features and benefits of our offerings.
• Prepare and deliver sales proposals, quotes, and contracts, negotiating terms and closing deals effectively.
• Stay updated on industry trends, market developments, and competitor activities to inform sales strategies and approaches.
• Utilise CRM software to track sales activities, manage client information, and forecast sales projections accurately.

About You…

You are self-motivated, proactive, confident and hold good time management skills. You have a minimum of 2 years’ experience preferably in a distribution environment in inbound and outbound sales.

You will…
• Have minimum of 2 years’ experience, preferably in a distribution environment in inbound and outbound sales
• You will have a structured approach and experience in CRM platforms and ERP system (NetSuite / Oracle highly regarded but not essential)
• You will be self-motivated and confident in calling customers and prospecting via telephone
• You will have excellent verbal and written communication skills.
• Be able to demonstrate an ongoing interest to learn about and understand our RF and Solar products.
• Have the ability to develop strong relationships with internal and external stakeholders
• Be able to pro-actively identify opportunities for improvement, make decisions and resolve issues

What we offer
• Competitive salary commensurate with experience.
• Opportunities for professional development and career growth.
• A collaborative and inclusive work environment.
• Onsite parking

If you have the skills and experience for this role and want to join a dynamic business going through significant growth, then we want to hear from you.

Thank you in advance for your application, please note that only shortlisted candidates will be contacted. For further information about RFI visit us at www.rfi.com.au
Seniority level
• Associate
Employment type
• Full-time
Job function
• Sales and Customer Service
• Industries
• Appliances, Electrical, and Electronics Manufacturing

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