Yard Support Lead Hand

McDougall Energy Inc. is hiring a Yard Support Lead Hand in St. Marys, ON. This role involves customer service, administrative support, and yard operations, including handling propane refills and facility maintenance. The position requires strong organizational and communication skills, a valid driver's license, and a safety-conscious attitude. The work schedule is Monday to Friday, 8:00 am to 5:00 pm, reporting to the Operations Manager.
COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

About The Opportunity

McDougall Energy is looking to fill an Office Administration - Yard Support Hybrid role at our St. Mary's operation.

This position includes customer service and provides support with service and yard operations. We will require the successful candidate to work Monday – Friday from 8:00 am – 5:00 pm and reports to the Operations Manager. This position is responsible for:
• Provide excellent front line customer service for lubricants and propane refill walk-in traffic.
• Ensure all customer enquiries are addressed and handled professionally, leaving the customer with a positive resolution both in person and on the telephone.
• Receive and process customer product delivery requests. Communicate with staff, helping, as required, for delivery success.
• Ongoing account maintenance activities and other supporting documentation.
• Assist in billing and pricing activities related to current customer accounts with office staff.
• Filing and other administrative assigned tasks and duties necessary to support branch operations.
• Perform customer service functions, including overseeing the propane cylinder filling functions.
• Responsible for inspection and recertification of tanks.
• Facility maintenance, including grass cutting, yard sweeping, salting and snow removal.
• Rinsing returned fuel tanks and removing pumps and fittings.
• Assisting with branch inventory and presentation, including stock placement.
• Running errands and making local deliveries, where needed.
• Unloading and putting away tanks and other equipment and resources.
• Retrieving tanks and other materials and delivery to the service area for prep.
• Assisting the service department with inventory, equipment preparation, etc. as needed.
• Daily, Weekly and Monthly facility inspections, as required
• Assist with offsite elements when needed (i.e. rail car inspections).
• Performing other duties as assigned in support of branch operations.

ABOUT YOU: The ideal candidate will have:
• Valid, clean and current driver’s license.
• Excellent customer service and communication skills.
• Strong organizational skills; reliable, hardworking and dedicated.
• A professional manner and possess a positive attitude with an emphasis on personal responsibility.
• A safety conscious attitude, willingness to participate in all required training programs such as the handling of hazardous products, TSSA regulated certifications.
• Experience with lift trucks, tractors and other equipment would be preferred.
• Ability to perform physically demanding tasks.
• A DZ license would be considered a benefit but is not required.
• The successful candidate will be physically fit, able to lift heavy objects on a regular basis (i.e., cylinders and lubricant products).
• A willingness to learn to operate a forklift is required for occasional customer service support.

What We Offer

We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
• Competitive Compensation
• 3 weeks paid vacation
• Employer Health & Dental Benefits
• Group RRSP
• Employee Assistance Program (EAP)
• Healthcare & Lifestyle Spending Account

Are you ready to power your career and make a difference at McDougall Energy?

Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.