Volunteer House Host

The Volunteer House Host role at Culture Jobs in Warwickshire involves welcoming visitors to Charlecote Park, promoting conservation, and sharing stories about the site. Volunteers will engage with visitors, support their needs, and help enhance their experience. This is a voluntary position that provides training and support, and while some remote access to resources is available, the role requires physical presence at the park.
Job details

Our House Host Volunteers add the sparkle to any visit – giving everyone a warm welcome,

promoting conservation, bringing stories from Charlecote Park to life and helping

people get the best out of their day.

By getting involved, you could…

• Become part of the community at Charlecote Park

• Get to know Charlecote and our visitors

• Be part of a varied and enthusiastic team and form new friendships

• Gain experience in storytelling and visitor welcome

• Spend time in fabulous rooms packed with history

• Develop and share your knowledge.

You’d also be joining Europe’s largest conservation charity and the wider National

Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of

land, over 500 historic houses, castles, ancient monuments, gardens, parks and

nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a

unique charity welcoming millions of people each year and with a vision to open up

places for the benefit of everyone, for ever.

What’s involved?

• Creating a warm welcome for everyone who visits.

• Responding to the different needs of different visitors, including people with

additional access needs.

• Finding out what visitors are looking for from their visit and helping them

decide how to get the best of their day.

• Sharing inspirational stories, curious facts, and practical information or simply

the space for visitors to wander at their own pace.

• Learning more about Charlecote so you can share all that’s special – indoors

and outdoors.

• Responding to the changing needs of Charlecote – getting involved in

supporting temporary exhibitions and permanent collections, or talking to

visitors about the conservation work we carry out.

• Supporting with health and safety and evacuation procedures, as well as

keeping an eye on the collection.

• Being part of a team that may need to adapt and change in response to local

needs and National Trust priorities.

This is a voluntary role. This role summary isn’t legally binding or a contract.

16-Jan-25 Role summary template 1.0 Template

We want all our volunteers to feel welcome and to have an equally positive

experience when volunteering with us.

So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable

adjustments to do this role well and safely.

• Be offered expenses to cover agreed travel costs between home and place of

volunteering.

• Have remote access to support, news and rotas via our volunteer website.

This role will suit you if you are …

• Full of enthusiasm and enjoy engaging and inspiring visitors of all ages

• Someone who loves being around people – you’ll meet a lot each day!

• Interested in Charlecote Park – you don’t need to know all of the history, but

as a House Host Volunteer you’ll enjoy picking up lots of facts and figures

• Calm, pragmatic and of a patient nature

• Good at multitasking

• Please be aware, Charlecote House only has level access on the ground floor

and that moving around the building requires using stairs to get to the firstfloor rooms

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us

• Complete training required of all NT volunteers and any role specific training

• Adhere to relevant policies and processes including safeguarding, health and

safety, and equality and diversity

Please note that you must be over 18 to carry out this role.