Transportation Ambassador

Toole Design Group is seeking part-time Transportation Ambassadors in Atlanta, GA, for the Georgia Commute Options pilot program. The role involves assisting community members in discovering sustainable transportation methods, including transit and biking. Responsibilities include route planning, community education, and event participation. The position pays $20/hour and requires a flexible commitment of 4-10 hours per week until January 31, 2026. This is an in-person role.
Part-time

Description

Are you passionate about your community and interested in sustainable transportation options like transit, carpooling, vanpooling, or biking? As part of the new Georgia Commute Options pilot program, Toole Design Group in Atlanta, Georgia is looking to hire Transportation Ambassadors to help others discover sustainable ways to get around Metro Atlanta. This is an in-person, part-time, hourly position with an expected end date of January 31, 2026.

About the Program:

The Georgia Commute Options’ (GCO) community-led pilot initiative aimed at expanding employment opportunities, enhancing economic mobility, and empowering individuals to have greater control over their transportation choices. Transportation Ambassadors will play a key role by helping participants overcome barriers to using sustainable transportation options, introducing them to the variety of travel modes available in the region, and showing how they can earn rewards for choosing these options through the GCO program.

Ambassadors will take a hands-on, personalized approach—testing routes, exploring transportation modes, and using trip-planning tools alongside their clients. The goal is to ease the transition for new users of sustainable transportation modes by providing practical experience and guidance. Using empathy, Ambassadors will support participants as they adjust to new commuting routines.

Typical Job Duties
• One-on-one route planning and practice trips using different transportation modes
• Tabling community events
• Community education sessions
• MyGCO training and demonstrations

Compensation & Time Commitment
• $20/hour
• Initial 30-hour paid training period (scheduled for September 9 – 11, 2025)
• An average of 4-10 hours per week (flexible, self-scheduled based on outreach events, one-on-one appointments, and team check-ins)
• This is a grant funded position with an ending date of January 31, 2026

About Toole Design

Toole Design is the leading engineering, planning, and landscape architecture firm specializing in multimodal transportation in North America. Since our start in 2003 as a single office in Maryland, we have expanded throughout the United States. Our talented team of planners, landscape architects, urban designers, and engineers are committed to delivering quality work that meets the needs of all people, regardless of age, ability, race or gender. As an Engineering News-Record top 500 design firm, we have also been named a "best firm to work for" and have one of the lowest staff turnover rates in the industry.

Ready to Join our team in Atlanta?

If you feel that you would be right for the Transportation Ambassador position, please fill out our application by clicking on the link on this page. You are not required to submit a resume or a cover letter. Contact HR@tooledesign.com if you experience any issues- we’re happy to help.

We're proud that about half of our managers are women and are committed to achieving diversity in our leadership to better represent the communities where we work, as well. Toole Design is a woman-owned business and an equal opportunity employer (EO/AA/VEV/Disabled employer).

Individuals may request accommodations or assistance with the application process by contacting 301-927-1900 and asking for Human Resources or emailing HR@tooledesign.com.

For more information about Toole Design, visit our website, follow us on LinkedIn , or like us on Facebook.

Requirements

Who We’re Looking For
At Toole Design, we have a collaborative culture where people of all backgrounds come together to share ideas and build better, more inclusive communities. We encourage everyone, including those from underrepresented communities - women, people of color, LGBTQIA+, immigrants, first-generation college students/graduates, those with disabilities and people at all the intersections in between - to apply. Even if you don't think your current skill set checks every box below, but this role seems to align with your strengths, we want to hear from you.

Required:
• Adaptable to people’s travel needs
• English language fluency

You might be a great fit for this program if you:
• Are a strong communicator
• Are comfortable speaking to a group of people
• Are available on some weekends/evenings
• Have experience with public transit
• Have customer service or community outreach experience
• Have an interest in sustainability, transit, or public health
• Have multilingual abilities
• Have skills in social media, photography, or videography
• Have experience with navigating daily life with non-car modes
• Have familiarity with the program’s priority City of Atlanta neighborhoods (West End, Washington Park, Vine City, Ashview Heights, The Villages at Castleberry Hill, Harris Chiles, Hunter Hills, Atlanta University Center, Just Us, Mozley Park) - Please refer to the City of Atlanta’s Official Neighborhoods Map

Salary Description

$20/hour

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