Transit Planner

The City of Mississauga is seeking a Transit Planner to provide professional transit planning advice and recommendations. Responsibilities include analyzing transit data, optimizing resources, developing service plans, and improving customer satisfaction. Candidates should have a degree in a related field and 3-5 years of experience in public transit planning. Strong analytical and communication skills are essential. This is a full-time position based in Mississauga, ON.
Job Summary

Under the direction of the Supervisor of Transit Planning within the Service Development team, the successful candidate will provide professional transit planning advice and recommendations to all levels of City staff, levels of government, affected agencies and departments, the public and all other stakeholders, to guide the growth and development of transit within the City of Mississauga.

Duties and Responsibilities
• Analyze and monitor transit data such has ridership and key performance indicators to understand customer travel patterns and route performance
• Optimize resource utilization by analyzing customer requests and comments, considering the evolution of ridership trends and needs, understanding ridership market and evolving local and inter-system services
• Develop and revise short term and long term service plans in the context of MiWay's goals and the City's overall public transportation strategies
• Identify areas of improvement to increase system wide customer satisfaction through understanding customers' feedback, staff comments and requests through Councillor's and the Mayor's offices
• Use recognized industry standards and in-depth understanding of public transit's role in the context of the City's Strategic Plan
• Represent MiWay on various ad-hoc work groups and/or committees providing technical advice and divisional input based on research and analysis
• Achieve excellence in coordination with other business units within the Section, Division and other City Departments
• Other related duties as assigned

Skills and Qualifications
• University degree in Urban Planning, Geography, Transportation Engineering, Business or related discipline
• Minimum of 3-5 years progressive experience in a public transit or transportation planning and business planning environment
• Professional Planning, Engineering or Business/Commerce related designation in Ontario is an asset
• Strong mathematical background, preferably with statistical analysis experience including both quantitative and qualitative research
• Ability to draw conclusions and provide recommendations to deal with service performance issues, relying on sound analysis and supporting data
• Excellent written and verbal communications skills to deliver professional reports, presentations, and customer correspondence
• Excellent analytical and decision making skills matched by strong attention to detail
• Ability to work in a team environment with changing priorities within established deadlines is required.