Training Program Coordinator

The State of Wisconsin is hiring a Training Program Coordinator for the Department of Natural Resources in Madison, WI. This role involves developing and coordinating training programs for agency staff, assessing training needs, and ensuring training effectiveness. The position allows for remote work up to three days per week, pending supervisor approval. The starting pay ranges from $35.00 to $38.25 per hour, with a comprehensive benefits package.
Introduction

The Wisconsin Department of Natural Resources (DNR) is dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources, while promoting a healthy, sustainable environment and a full range of outdoor opportunities.

The DNR is currently recruiting to fill their Training Program Coordinator vacancy within the External Services Division. This position is headquartered at the State Natural Resource Building (GEF 2) in downtown Madison, which is conveniently located near various restaurants and coffee shops. This position may be able to work remotely up to three (3) days per week, pending supervisor approval.

This position offers the State of Wisconsin’s excellent benefits package, which includes 19.5 days of paid time off to start, 9 paid holidays, accrued sick leave, multiple insurance options and an exceptional retirement plan! To learn more about the State’s complete compensation package, please visit the Total Rewards Calculator!

Also, working for Wisconsin State Government may make you eligible for the Public Service Loan Forgiveness Program. Click here to see what working for the State of Wisconsin is all about!

This posting may be used to fill future similar vacancies.

Position Summary

This position is responsible for developing, coordinating, administering, monitoring, evaluating the effectiveness of, and presenting specialized, job-specific training programs for bureau and agency staff. This position identifies training needs and develops classroom, on-line, eLearning and other forms of training directly related to the operational needs of the agency and bureau, impacting agency delivery of services. This position analyzes and identifies training needs, reviews training programs and recommends changes and modifications as needed to keep training materials and programs relevant to the changing needs of the Bureau and Department. This position conducts quality assurance monitoring of the bureau’s staff to ensure that the trainings are effective, and staff performance meets Department and Bureau standards. This position assists with quality assurance of new and existing license and registration products and services. Work results have significant statewide impact affecting the Department’s service delivery strategies, which in turn affects most Wisconsin citizens. This position exercises considerable independent judgement and decision making regarding the nature and content of assigned training programs for the bureau. This position continuously evaluates the effectiveness of assigned training and keeps management informed of trainees’ progress and status.

For more information, please see the Position Description.

Salary Information

Starting pay for this position is between $35.00 to $38.25 per hour (or $72,800 to $79,560 annually), in addition to excellent benefits. This position is included in the classification Staff Development Program Specialist - Senior within Pay Schedule/Range 81-03.

The State of Wisconsin offers an exemplary benefits package with:
• Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
• Excellent and affordable health insurance options (starting at $34/month for single and $83/month for family coverage).
• Other great insurance options (dental, vision, life, and more).
• A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
• A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.
• For more info, see our Total Rewards Calculator.

This position is not represented by a collective bargaining unit. Pay on appointment will follow the provisions of the State of Wisconsin Compensation Plan.

Job Details

Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Eligibility to work in United States: The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9 upon hire.

Probation: A 12-month probationary period may be required.

Reference Check: References are not required at the time of application but will be required upon successful completion of the interview process.

Remote Work: Based on an assessment of the goals and work activities, this position may be eligible for remote work. Remote work approval is based on individual circumstances and is subject to supervisor approval and DNR remote work policies. Approval is subject to change without notice based on business needs. Employees with approved remote work arrangements are generally expected to work within the state of Wisconsin.

Qualifications

Please make sure to describe and provide detailed examples within your resume and/or letter of qualifications for EACH of the following qualifications you meet.

Required qualifications include experience in ALL the following criteria:
• Experience utilizing adult learning principles, theories, and techniques to develop training materials, and coordinating and presenting classroom training
• Experience using Articulate 360 or comparable learning management software (LMS) (e.g.: Absorb, Adobe Captivate, Blackboard Learn) to develop training curricula
• Experience performing quality assurance checks (e.g.: auditing calls, emails) to provide training and strategic improvement plans
• Experience relaying information concerning laws, requirements, and procedures pertaining to licensing, vehicle registration and titling and other DNR programs.

In addition, preferred qualifications include any of the following criteria:
• Experience drafting and maintaining standard operating procedures
• Experience developing, maintaining, and assigning curricula in Cornerstone
• Experience utilizing DNR’s Go Wild System, CARES phone system, or other Customer and Outreach Services Systems.

How To Apply

If viewing this posting on an external site (such as indeed.com, etc.), please visit Wisc.Jobs and search for this Job ID: 17997 to complete your application for this posting. Current state employees, including those with Career Executive status, must apply through STAR ESS. Former permanent classified state employees must apply through Wisc.Jobs.

The steps to apply online are quick and easy! Your resume and letter of qualifications are used during our evaluation process to determine your eligibility for further consideration. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. It is critically important that your application materials clearly describe your experience related to the stated job qualifications. Please review our helpful tips for developing your resume and letter of qualifications and what should be included. References are not required at the time of application but will be required upon successful completion of the interview process. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

For technical troubleshooting related to the Wisc.Jobs site, please view the Frequently Asked Questions. For questions regarding the application process, please contact Rebekah Gaumitz in Human Resources at Rebekah.Gaumitz@wisconsin.gov or (608) 422-6417.

Disabled veterans: Qualified veterans with a 30% or more service-connected disability are eligible for non-competitive appointment to permanent positions in classified civil service under s 230.275 WI Stats. Please send your letter of qualifications and resume outlining how you meet the required qualifications for the position listed above in the job announcement along with your DD-214 and documentation of your service-connected disability rating (dated within 12-months) to the HR contact listed in this announcement for information on how to apply under this provision. Current permanent State employees are not eligible for non-competitive appointment.

The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Deadline to Apply

All applications must be received by 11:59 pm central on June 15, 2025.