Technical Support Specialist - Electric Vehicles

beBee Careers is seeking a Technical Support Specialist for Electric Vehicles in Kolkata, India. The role involves providing technical support to customers, analyzing issues, and implementing solutions. Candidates should have expertise in Electric Vehicle technology, strong analytical and communication skills, and the ability to work in teams. Knowledge of DMS, SAP, and basic finance is also preferred. This is a full-time position.
• Technical Services – Product Support*

This critical role is responsible for handling live technical issues and providing support to customers.

We are looking for a skilled professional with expertise in Electric Vehicle technology and experience in Field Fix Management. The ideal candidate will have strong analytical skills, excellent communication skills, and the ability to work effectively in a team environment.

The successful candidate will be responsible for:
• Providing technical support to customers via phone, email, or in-person;
• Analyzing complex technical issues and identifying root causes;
• Developing and implementing solutions to resolve technical issues;
• Collaborating with cross-functional teams to ensure effective issue resolution;

The key qualities we are looking for include:
• Expertise in Electric Vehicle technology;
• Strong analytical skills and attention to detail;
• Excellent communication and interpersonal skills;
• Ability to work effectively in a team environment;
• Knowledge of DMS, SAP, and other relevant software systems;
• Basic finance knowledge;

If you have a passion for technology and enjoy solving complex problems, we encourage you to apply for this exciting opportunity.