Sr. Service Technician, Torrance Torrance, CA

Lucid Motors is seeking a Sr. Service Technician in Torrance, CA, to repair and maintain Battery Electric Vehicles (BEVs). The role involves diagnosing technical issues, training junior technicians, and engaging with customers. Candidates should have over 4 years of relevant experience, ASE certifications, and expertise in electric vehicle systems. The position allows for remote work to support the mobile service team as needed.
About the position

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - w every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The Sr. Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.

Responsibilities
• Confidently repair electro-mechanical issues and perform diagnostics
,
• Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair processes, etc.
,
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
,
• Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
,
• Follow correct repair order documentation processes, i.e. The Three C's
,
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
,
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
,
• Demonstrate attention to detail and passion for creating positive client experiences
,
• Ability to work remotely and support mobile service team as needed
,
• Other duties as assigned

Requirements
• 4+ years of experience as a Service Technician or Diagnosis Technician
,
• High School Diploma or GED (Required)
,
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS)
,
• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
,
• Experience in luxury automobile repair environments
,
• Customer facing experience exhibiting excellent written and verbal communication skills
,
• Proficient in Microsoft Office as well as learn proprietary DMS software
,
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
,
• EPA 609 Certification
,
• Willingness to complete Lucid provided CPR training post hire
,
• Valid driver license with no suspensions within the past year

Nice-to-haves

Benefits
• Medical insurance
,
• Dental insurance
,
• Vision insurance
,
• Life insurance
,
• Disability insurance
,
• Vacation
,
• 401k
,
• Eligibility to participate in Lucid's equity program
,
• Discretionary annual incentive program