Specialist, Nursery Sales (Silvaseed)

Mast Reforestation is hiring a Specialist in Nursery Sales for their Roy, WA location. The role involves supporting sales activities, managing customer communications, and organizing sales systems. Candidates should have a relevant degree and at least one year of experience in sales or customer service. The position offers competitive salary, health insurance, flexible PTO, and other benefits, but it is not a remote job.
Mast Reforestation, Silvaseed & Cal Forest offer:

- Competitive salary
- Location-based compensation
- 80% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans
- Voluntary insurance plans with competitive premium rates: Pet insurance, Life insurance, Accidents.
- Company paid Short Term Disability insurance and Group Term Life insurance
- Company’s incentive stock options (ISO) for eligible employee groups
- Retirement saving plan: Sustainable 401(k) and Roth 401(k) with climate-focused investment options.
- Commuter Benefits in eligible cities
- 6 paid holidays. Two company-wide closing weeks per year.
- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.
- Allowances for out-of-state employees
- Relocation support for out-of-state employees
- Our Seattle office is dog friendly!
What you'll be doing:
• Supporting all sales activities, from contract seedlings, ‘OTC’ seedlings and local/international seed orders.
• Organizing the company’s current manual sales system into a formal CRM.
• Managing all communications from inbound customer leads: phone calls, ‘info’ email inbox, web inquiries, and selected social media platforms.
• Attending regular Business Development meetings and summarizing takeaways in a clear, thorough manner.
• Directing customers to the appropriate team member according to specific reforestation needs.
• Developing promotion materials with Sales and Marketing departments.
• Working on solutions that straddle Sales and R&D departments (effectively, seed, seedlings, and carbon offsets).
• Informing Accounting team on the invoicing.
• Building a deep understanding of our business verticals to effectively draw on the right resources at the right time.
• Creating and presenting weekly reports on key performance indicators.
• Working across Google Workspace and our digital platform.
• Communicating cross-culturally with international seed buyers when necessary.We’re looking for someone who has:
• Bachelor’s degree in business, marketing, communications, natural resource management, ecology, forestry, agriculture/horticulture, or related field.
• 1+ years of professional experience in sales, marketing, or customer service roles in the greenhouse or agricultural setting.
• Demonstrated ability to problem-solve issues while managing competing priorities.
• Proven track record demonstrating ability to work effectively with minimal supervision.
• Ability to quickly learn organizational structure and the objectives of the team.
• High levels of integrity and discretion.
• A terrific work ethic accompanied by an ever-positive, get-it-done attitude.Nice to have:
• Professional proficiency in Spanish.
• Start-up or equivalent experience in high-growth and/or fast-paced environments.