Solar Retention Specialist

NuSun Power is seeking a Solar Retention Specialist in Lehi, UT. The role involves managing stagnant accounts, addressing customer concerns, and enhancing retention through effective communication. Candidates should have solar sales experience, strong problem-solving skills, and a track record in account management. The position offers a salary of $150,000 to $300,000 annually, along with benefits such as health insurance and paid time off. This is an in-person role.
Position Summary:

As a Solar Retention Specialist, you will play a pivotal role in project management by progressing stagnant accounts and clearing stipulations to ensure the smooth operation and success of our solar energy projects. Your primary responsibility will be to address customer concerns, resolve issues, and maintain positive relationships to enhance customer retention.

We have realized for project management and retention to work at its highest possible efficiency that our retention representatives need sales experience. We pay what we pay for this role because we recognize the caliber of the individuals we need for this position. Our ideal candidate is someone who has sold well, who knows the ins and outs of solar, and who can communicate effectively between homeowners, operations, and installers.

If you do not have solar sales experience or a long history of managing accounts and saving accounts you will not be considered for this position.

Essential Duties:
• Maintain professional and consistent communication with customers regarding their project
• Assist with project management and handle escalated accounts.
• Resolve concerns regarding solar design, installation, roof quotes and financing as well as any solar-related issues that are holding projects up
• Drive revenue to increase the profitability and efficiency of Nusun

Minimum Qualifications:
• Exceptional verbal and written communication
• De-escalation knowledge and tactics preferred
• Persuasive sales skills
• Creative problem solving
• Efficient and organized
• 2+ years of solar sales

Nusun Power:

Mentioned in Forbes, Yahoo Finance, and New York Weekly, NuSun Power is a leading force in the solar energy industry, dedicated to providing sustainable energy solutions to communities nationwide. With a focus on innovation, integrity, and customer satisfaction, NuSun Power has established itself as a trusted partner for residential solar installations.

Job Type: Full-time

Pay: $150,000.00 - $300,000.00 per year

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:
• Day shift

Ability to Relocate:
• Lehi, UT 84043: Relocate before starting work (Required)

Work Location: In person