Service Technician, RocklinNew Rocklin, CA

Lucid Motors is seeking a Service Technician in Rocklin, CA, responsible for diagnosing, maintaining, and repairing luxury electric vehicles. The role requires 2-5 years of automotive service experience and knowledge of electric vehicle systems. Technicians must obtain ASE certifications within 6-8 months. The position emphasizes collaboration, attention to detail, and customer service, with the ability to work remotely to support a mobile service team.
About the position

As a Service Technician at Lucid Motors, you will play a crucial role in diagnosing, maintaining, and repairing luxury electric vehicles. This position emphasizes a commitment to sustainable transportation and requires problem-solving skills in a fast-paced environment. The role also involves obtaining ASE certifications within the first 6-8 months of employment, with costs reimbursed by the company.

Responsibilities
• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
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• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
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• Follow correct repair order documentation processes, i.e. The Three C's
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• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
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• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers
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• Ability to demonstrate and teach learned technical skills/knowledge with others
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• Demonstrate attention to detail and passion for creating positive client experiences
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• Ability to work remotely and support mobile service team as needed
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• Other duties as assigned

Requirements
• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
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• High School Diploma or GED (Required)
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• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
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• Customer facing experience exhibiting excellent written and verbal communication skills
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• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
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• EPA 609 Certification
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• Willingness to complete Lucid provided CPR training post hire
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• Valid driver license with no suspensions within the past year

Nice-to-haves
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
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• Experience in luxury automobile repair environments.

Benefits
• Medical insurance
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• Dental insurance
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• Vision insurance
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• Life insurance
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• Disability insurance
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• Vacation
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• 401k
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• Equity program participation
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• Discretionary annual incentive program