Senior Activity Operations and Impact Manager

UKGBC Limited is hiring a Senior Activity Operations and Impact Manager in London to lead the new Activity Operations and Project Management team. The role involves managing programs and initiatives to enhance impact against climate challenges. The organization values inclusivity and supports flexible work arrangements, promoting a diverse workplace. Responsibilities include collaborating across teams, managing operational aspects of programs, and ensuring alignment with UKGBC's mission.
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UKGBC | Who we are

UK Green Building Council is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. We champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale.

This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem.

We are multi-disciplinary team of 40 passionate, skilled people from across the UK with a London office hub. As a green charity, we prize our welcoming and inclusive work culture with wellbeing and professional development at its heart.

The role

We are seeking an experienced and passionate Senior Activity Operations and Impact Manager to set up, develop, and co-lead our new Activity Operations and Project Management team that will manage and co-ordinate all our programmes, projects, and initiatives, and work across the whole team to ensure UKGBC delivers meaningful impact against our mission. This team includes project coordinators, events coordinators, and administrators. Initially, this role will report directly to the CEO, though in time this is expected to change to a Head of department, or a Director.

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Our commitment to inclusivity means we support flexible work arrangements, ensuring work-life balance for all. We prioritise accessibility and will gladly accommodate any needs upon request, as we believe in providing a barrier-free recruitment process.

We recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. We're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups.

Key responsibilities
• Maintains good high-level understanding of all activities across UKGBC and proactively encourages synergies, collaborations, and opportunities for increasing impact and delivering against our strategy
• Acts as the (non-technical) programme manager for UKGBC programmes / initiatives, liaising with collaborators and participants on operational matters
• Working with Senior People Manager and the Leadership Team to ensure that UKGBC values and mission are embedded in processes, activities, and practices
• With the Activity Operations and Impact Co-ordinator, collating and curating key insights, messages and themes from across UKGBC’s activities to demonstrate membership value, industry impact, and to support UKGBC activity and project development and planning.
• Engages in, and where relevant / agreed leads facilitation of, regular organisational wide meetings related to the UKGBC culture and operations and / or other projects and workstreams
• Co-ordinates organisation-wide collective decision-making on whether to start/stop/substantially change a workstream / activity
• In close collaboration with the Head of Marcomms and Identity, develops and leads co-ordination of impact reporting, quarterly and annually
• Develops and maintains excellent relationship building and negotiation skills
• Sits on the Leadership Team collaborating across the organisation to implement and deliver the strategic aims of UKGBC
• Provides administrative support to the organisation
• Takes accountability for own contribution towards your personal and professional development; including regular 1-1s, objective setting, performance and development conversations; and soliciting and providing feedback, including for those outside your core work area, from any direct reports, and upward for managers

Key responsibilities shared with co-lead of activity operations
• With the Senior Partnerships and Programmes Manager, develops, implements, and maintains the ways in which the Activity Operations and Project Management team centrally manage, co-ordinate, and administrate all UKGBC workstreams / activities
• Ensures that good and consistent governance, management, and processes are taking place across UKGBC workstreams / activities to identify and mitigate risks that may prevent impact being delivered and activities progressing on time and on budget
• Identifies gaps, or opportunities for better integration between ongoing workstreams / activities and facilitates conversations to close gaps and improve integration
• Inputs to budgets (annually) and financial forecasts (monthly) and oversees recording and authorisation of transactions connected to workstreams / activities being managed by the Activity Operations and Project Management team

People requirements:

Key qualities, competencies, experience, and qualifications
• Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to UKGBC’s mission.
• Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard
• Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities
• Leadership and Teamwork: Consistent and collaborative communication and engagement to help drive your team’s and the wider organisation’s success, ability to motivate others and create a positive working environment
• Communication: Exemplary verbal and written communication and presentation skills, ability to share complex ideas, thoughts and concepts in a consistently clear manner, often to realise consensus, and with excellent listening skills
• Project management: Experience managing complex projects; evidence of exemplary project planning and time management skills; ability to problem solve and smoothly resolve conflicts
• Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office)
• Critical thinking: supported by good research skills
• Facilitation: Experience in running meetings, workshops, and roundtables with internal and external stakeholders
• Critical thinking: supported by strong research skills
• Strategic thinking skills: able to join the dots from different skillsets and types of expertise
• Stakeholder engagement: Powerful and effective stakeholder engagement skills and experience, with proven experience of client / customer relationship management
• Knowledge and expertise
• in demonstratin and reporting impact in a charity or other purpose-led organisation
• High level knowledge of climate and biodiversity breakdown, familiarity with the breadth of the built environment industry, appreciation of how these interact

We reserve the right to close the vacancy early should we get a suitable amount of vacancies, so early applications are encouraged.