Residential Waste Services Specialist

The City of Allen, TX is hiring a Residential Waste Services Specialist to oversee residential solid waste, hazardous waste, composting, and recycling programs. Responsibilities include field inspections, addressing customer concerns, public education, and compliance monitoring. Candidates should have a bachelor's degree and three years of relevant experience. The position requires a valid Texas Class C driver's license and HAZWOPER training. The role is based in Allen, TX and is not remote.
HIRING RANGE: $1,917.26 - $2,348.72 Biweekly
FULL SALARY RANGE: $1,917.26 - $2,780.18 Biweekly

Check out Keep Allen Beautiful

The City:
With over 100,000 residents, the City of Allen is a dynamic and welcoming community. Its strong economy, diverse population, great educational institutions, and quality of life make it the ideal place to work, live, and play. The City of Allen has something to offer everyone.

The City's Mission is " to achieve excellence in managing the development of the community and in providing city services so that conditions of living and public confidence are continually enhanced."

Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!"
• People First – Giving priority to others
• Respect – Treating others with courtesy and dignity
• Integrity – Serving with honesty, trust and hard work
• Deliver – Following through on commitments while exceeding expectations
• Excel – Creating an innovative and improving work environment

The position oversees the City’s residential solid waste, hazardous waste, composting, bulk waste, and recycling programs, ensuring compliance with regulations. Responsibilities include field inspections, addressing customer concerns, resolving complaints, coordinating with waste services, and educating the public on waste management. The specialist conducts trash and recycle cart verification, prepares the annual Trash and Recycling Guidelines, monitors the household hazardous waste program, and supports Keep Allen Beautiful activities. Additional duties include documenting inspections, assisting customers, reviewing residential site plans, and providing administrative support. The position has no supervisory responsibilities.

Essential Functions

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
• Conducts field inspections of residential solid waste set-outs for compliance, resolves unsafe conditions, and monitors for Code Compliance follow-up. Identifies non-compliant residents and ensures issues are corrected.
• Provides residents with educational materials about waste issues and responds promptly, often in person, to inquiries, complaints, or requests for service.
• Oversees the residential hazardous waste collection program and the City's HHW Reuse Center.
• Updates and distributes the annual City Trash and Recycling Guidelines.
• Plans and conducts public education and outreach programs for individuals, homeowner associations, and social groups.
• Investigate ordinance violations and coordinate with code compliance for warnings or fines for continued noncompliance.
• Conducts semi-annual cart counts in cooperation with the franchised waste provider.
• Supports Keep Allen Beautiful Board meetings and activities.

Job Requirements

Education and Experience:
A bachelor's degree or equivalent and three (3) years of experience in Solid Waste or Code Enforcement.

Special Requirements:
• Must possess a valid Texas Class C driver’s license.
• Ability to obtain Hazardous Waste and Emergency Response Standard (HAZWOPER) Training and certification within six (6) months of hire.

Supplemental Information

Knowledge of:
• City rules, regulations, policies, and procedures with particular attention to codes and ordinances.

Skill in:
• Establishing and maintaining working relationships with professional and support staff, vendors, the public, and City employees.
• Providing outstanding customer service and conflict resolution.
• Working effectively in a high-pressure environment with changing priorities.
• Effectively communicating in both oral and written formats.

Supervision Exercised:
Direct Supervision: Work is normally reviewed in progress and upon completion of assignments to ensure accuracy, timeliness, and conformance to established standards; autonomy is granted at the task level; work is subject to both general and departmental policies, procedures, and guidelines.

Discover the Exceptional Benefits of Working with the City of Allen!

Health & Dental Insurance
• Comprehensive Medical Coverage: Choose between two EPO medical plans through UnitedHealthcare, including a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) and city contributions. Both plans include vision insurance.
• Flexible Dental Plan: Access care in and out-of-network with our UnitedHealthcare dental plan, all while enjoying low monthly premiums.
• Coverage Start Date: Your benefits begin the first day of the month following just 30 days of employment.

Robust Insurance Coverage
• Life Insurance: Rest easy with Basic Group Life and Accidental Death & Dismemberment coverage, with options up to $250,000.
• Long-Term Disability: Provided at no cost to safeguard your financial future.
• Optional Benefits: Personalize your coverage with Short-Term Disability, Voluntary Supplemental Life, Dependent Life, and Voluntary AD&D insurance at affordable group rates.

Flexible Spending Accounts (FSA)
• Smart Savings: Manage your health and dependent care expenses with ease through payroll deductions and tax advantages.

Wellness Program
• Health Incentives: Earn financial rewards by participating in health activities through our year-round wellness program.

Workers Compensation
• Safety Net: You’re fully covered for any work-related injuries, ensuring your peace of mind on the job.

Generous Time Off
• Paid Holidays: Enjoy nine paid holidays annually, plus a personal day just for you.
• Vacation: Earn 120 hours of vacation annually, increasing to 160 hours after 10 years of service—giving you ample time to relax and recharge.
• Unlimited Sick Leave: Accrue 4.62 hours per pay period with no cap, ensuring flexibility for when you need it most.

Retirement Benefits
• TMRS Participation: Secure your future with the Texas Municipal Retirement System (TMRS), featuring a 2-to-1 city match upon vesting and retirement.
• Social Security: Gain additional retirement security by participating in Social Security.

Deferred Compensation
• 457 Plan: Save for your future while lowering your taxable income by contributing to our deferred compensation plan.

Longevity Rewards
• Monthly Bonus: After your first year, receive $4 for every month of service—a reward that grows with your career.

Join the City of Allen Team!
Experience a benefits package designed to support your health, well-being, and future. Apply today and start your rewarding journey with us!

Job Type: Full-time

Pay: $23.97 - $34.75 per hour