Residential Lettings Branch Manager

haart Estate Agents is seeking a Residential Lettings Branch Manager in Hornchurch, UK. The role involves leading a lettings team, achieving KPIs, and fostering relationships with landlords and tenants. Candidates should have at least 2 years of experience in residential lettings and a full UK driving licence. The position offers a competitive salary, uncapped commission, and various benefits, including training and career progression opportunities.
Are you an accomplished Lettings professional with a passion for leading and driving success? We’re looking for a dynamic, experienced Lettings Branch Manager to join our East London team and make an impact at the heart of our business. With your expertise, you’ll elevate the branch to new heights, building on our strong reputation and continuing our journey of growth. If you’re ready to lead by example, inspire your team, and take on a role where your experience truly makes a difference, we want to hear from you!

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Benefits of being a Lettings Branch Manager at haart Estate Agents in Hornchurch:
• Complete on-target earnings up to £50,000
• £22,000 to £32,000 basic salary (dependent on experience)
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• Elite bonus scheme
• A Company Car, or a monthly car allowance
• Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Hornchurch
• 30 days annual leave (includes bank holidays*)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
• Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Hornchurch:
• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager at haart Estate Agents:
• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need
• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

https://www.haart.co.uk/about-us/armed-forces-covenant/