Quant Modeler

Job Description

Customer Service Representative

We are looking for a motivated Customer Service Representative to join our team. In this role, you will be responsible for interacting with customers to handle inquiries, issues, and provide information about our products and services.

Responsibilities:

• Respond promptly to customer inquiries via phone, email, or chat
• Resolve customer complaints in a professional and efficient manner
• Keep records of customer interactions and transactions
• Provide accurate information about products and services
• Identify and escalate priority issues
• Follow up on customer interactions

Requirements:

• Proven customer support experience or experience as a customer service representative
• Strong communication and problem-solving skills
• Ability to multitask and prioritize
• Familiarity with CRM systems and practices
• Willingness to work in a fast-paced environment

If you are passionate about customer service and have excellent communication skills, we would love to hear from you. Apply now to join our team!